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Embrace makes it extremely easy to…
Embrace makes it extremely easy to submit for reimbursement. In just a couple clicks and an upload of the receipt for my cats visit to the emergency vet and I was done. About a day later my claim was approved and the money sent to my bank!
Insurer: Embrace
By: Paul
Spot made it very easy to submit a bill
Spot made it very easy to submit a claim. You need to fill out a few fields, attach the invoices and they take care of the rest. The only improvement i would like to see is a way to chat with someone during the process. They had my claim on hold for over two weeks because they said they needed more info from the vet. I gathered all the medical records from the vet that i could and added it to the submission, but yet they said they needed more. I would have liked to have had a way to communicate with them to find out what they needed, if i could help in providing that to them or something they needed to speak with the vet about. They were also very good about communicating there was s delay due to high volume at that time i submitted my claim, which i totally understand. Overall it was a very good experience, they paid claim promptly as a direct deposit. I love the ease!
Insurer: Spot
By: Cydney Garland
Very easy enrollment process and…
Very easy enrollment process and policies etc were explained well.
Insurer: Trupanion
By: customer
It was very easy to enroll!
It was very easy to enroll!
Insurer: Trupanion
By: Julia Stovie
App did not work to submit claims
App did not work to submit claims for several months. Not sure if it works now. I gave up and went to calling directly.
Insurer: Spot
By: Elizabeth Keeter
Awful
I purchased police on January 16, called two hours later to cancel , as I travel to Europe alot , so bought a policy that would be coverd in Europe.Its been six days and no update or pending return , if I don't receive my refund by the end of the day I will be filing with Attorney General.as well and calling news center 8!!
Insurer: Embrace
By: Trena Hannah
Metlife Partners in Caring for Pets
My experiences with MetLife in terms of both claim payment and of customer care are commendable! I felt that the capable and relatable team members like Jana have the best interests of my pets and myself at heart. The claims process is convenient and timely. Also, after the review., The communication is excellent. I am grateful and confident with MetLife, after having tried to other pet insurance companies. It wasn’t that I had problems with my previous comp, but that Metlife offered a family policy. When we satisfy our deductible, it applies to my two other pets visits. This is greatly appreciated. That life focuses on my Pets interests!
I liked it because it is fast
I liked it because it is fast, and simple to acquire my puppy's insurance, I loved that it is a quite affordable price and it covers a lot of my worries , it is a great advance for Ragnar to have obtained his insurance.
Insurer: ASPCA
By: Valeria Bandy
I like that the claims do get paid
I like that the claims do get paid, but I'm put through so much to get them paid. It is a lo of back and forth to get to the final result.
Insurer: Embrace
By: Chris Gardner