223,482+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,482 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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No explanation
No explanation, all claims are denied. Even the annual exam fee of $25 is pending for doctors’ explanation.
Insurer: Figo
By: customer
The process was easy and quickly.
The process was easy and quickly.
Insurer: Embrace
By: Kathy Brown
Not worth the trouble and money
Too expensive, too much trouble to file claims, ALL allergies deemed life-long ailments when they aren't necessarily,
Insurer: Embrace
By: Clare Vara
Stall tactics, delays and a major pain. The worst
Save your money. You get what you pay for, which is nothing. Their exclusions to what they DONT pay is extensive. When you file a claim, they will ask for the vet invoice over and over. they will continually ask for the COMPLETE medical records for every claim. So if your dog has a follow up visit a week later, be prepared to send the COMPLETE medical records again! They will stall and make filing a claim as difficult as possible until you throw your hands up in disgust. I canceled and switch to Metlife. Although they limit the yearly benefit, at least they pay for the exam, meds and preventive care. We'll see how they do. I'm not sure how all these web sites list Healthy Paws as a top company. There has to be some under the table payment because they are the pits.
Insurer: Healthy Paws
By: Bill Timpano
The Best Pet Insurance.
I called to ask questions about the insurance and the representative was very knowledgeable and friendly. I signed up. The next day I received a call from a representative welcoming me to Spot Pet Insurance and she was very friendly. I appreciated these two calls I picked this insurance out of all the ones I received. It is the best one for my kitty.
Insurer: Spot
By: Cynthia Bolling
Always the Best
Max has been insured by Healthy Paws since he was 8 weeks old and we’ve never questioned our choice of insurers. This claim is for a limp that has persisted for months. Although the problem is still being diagnosed, Max has seen four vets and is seeing another today. Hp has paid thousands of dollars for these procedures to date while we have paid hundreds. They have reached out to me to voice their continued commitment to solving the issue and support for whatever claims that will ensue. We only have to be concerned about Max’s welfare and not about extreme financial decisions.
Insurer: Healthy Paws
By: Tony
Waste of money
Waste of money, they don’t cover anything. Save your money and just pay out of pocket.
Insurer: Figo
By: customer
great experience!
great experience! the process of hiring a policy is pretty straightforward
Insurer: Spot
By: EDGAR ROBLES ORTIZ
Easy and fast
Easy and fast. I like that I don’t have to spend a lot for my insurance as a new driver.
Insurer: Sonnet
By: Estelaivan
MetLife Pet Insurance Is The Best
I adopted my pup Nila from Companion Pet Rescue (CPR) when she was 3 months old, she soon will be 8 years. CPR provided one month of pet insurance with MetLife Pet, which I’ve continued her entire life. She has a short, single coat and has suffered allergies and skin issues since she was a puppy. I’ve counted on MetLife Pet to help with the expense of her treatments, and they’ve been there for me with their easy and quick online claim submission process. Nila recently found a baseball in the basement and thought it would be a good idea to rip off and consume the leather cover. After visits to two different emergency veterinary hospitals she’s fine, no surgery needed thank goodness. But those ER visits came at a very high price. Two days after I submitted the claim, MetLife Pet notified me that my claim was approved and payment on the way via direct deposit to my bank account. I couldn’t give Nila the care she needs if I didn’t have MetLife Pet insurance and I’m so grateful for the kindness, understanding and excellence of their customer service and claim staff. I’m a loyal MetLife Pet customer for life.
Insurer: MetLife
By: PJ