154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,927 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,780 reviews
27,472 reviews
14,160 reviews
63,001 reviews
Category with most reviews
This chart shows the distribution of review categories.
Doubled in price after 1st year with ZERO claims (bait and switch)
After one year of ZERO claims, they are doubling our premium for our renewal out of the blue. After zero claims. It's unlike anything I've seen from any of the other pet insurance companies we've used. Never have I seen an increase this large, especially after making no claims at all – and after a record breaking profit year for them. It's greed - pure and simple. Additionally, you have to contact support to cancel, they literally make it impossible for you to do so on your own.
Insurer: ManyPets
By: Shaelyn Rhinehart
This is by far the best pet insurance…
This is by far the best pet insurance I’ve ever had! Their communication is excellent and claims are processed in a timely matter.
Insurer: Pets Best
By: Brandon Beales
I'm so grateful for PetsBest
I'm so grateful for PetsBest. I've been with them since 2020. They've paid out all my claims and have allowed me to care for my dog in ways i would not have otherwise been able to. I lost one pet to a disease and went so badly in the hole financially to help her that i made sure to insure my remaining dog as a precaution. A little over a year and a half into my insurance, I needed them! The claim review process can take a bit, but using my care credit has allowed me to make small payments while i wait for their grace period for reimbursement, then pay it off. I will never be without pet insurance going forward. There used to be a time when we could get away and cover procedures with cash, but today's insane vet care costs have made that impossible for the average person!
Insurer: Pets Best
By: Egl
I find this insurance is a waste of…
I find this insurance is a waste of funds. Simply find a Vet for shots. You will pay out of pocket for all shots without the insurance kicking in. So, no. The insurance is a waste. Yes, I purchased the Wellness and haven't seen any reimbursements. Either it's fraud or demographic discrimination?
Insurer: Fetch
By: Stan Church
Terrible service!I have had this pet insurance for over…
I have had this pet insurance for over the past 16 years for all my pets and I had always been okay with their response and help. Unfortunately the past few years have been extremely disappointing. I am currently on hold with the company at this present time..it is now 48 minutes waiting on hold, and this is not unusual anymore, in fact I would say it is the norm. I also have to follow up on claims, check the status.. question the reasons for denial, as they don't make sense. The most recent and very distressing incident occurred when I had to bring my16 year old cat to the emergency room on Christmas Eve,he was very ill and sadly the decision was made to euthanize him. I was extremely upset, my buddy was no longer with me. Later, I did submit a claim for the vet visit, I had to make approximately 10 phone calls as they kept sending emails that they didn't have enough information. They only reached out to the vet once until I requested them to. I found many of the interactions with the agents at the ASPCA to be less than one should expect, especially as they are speaking with customers who have sick animals. I am now on hold 55 mins!!!! Is this acceptable? I still do not have a satisfactory response for my claim, and they are still charging for insurance for my cat who has passed. Very Frustrating dealing with this insurance company! It is now 60 mins...still waiting to speak with someone ! Little update...just left this email while waiting to speak with someone...still on hold..1hour and 25mins now!!!!!
Insurer: ASPCA
By: SMP
We were happy with the amount of…Coverage
We were happy with the amount of coverage we had when we needed to file our claim. But it's hard when you need to wait to get the money back until after it's paid for. I wish it was more like we had an Insurance card for this it would have been easier and less stressful for us
Insurer: Fetch
By: Robin
Life Saver
Pets Plus Us Pet Insurance has been such a great help for Bonnie our pug. She has had some health challenges and fortunately the Breeder set her up with pet insurance and we kept it up. It was the best thing we did.. Our family cannot thank Pets Plus Us enough - it has been such a great help to keep Bonnie in good shape. She had a recent breathing scare and needed emergency help - Pets Plus Us came through again with their assistance. Thanks Pets Plus Us!
long term member
I have been a subscriber since even before the company converted the name to Fetch. The first couple of Fetch claims took some back and forth communication, but the updated claims procedure has been easy, efficient and positive. Obviously, we are satisfied with coverage and continue to be a loyal customer.
Insurer: Fetch
By: Perry Motter
Great Pet Insurance
Embrace is very affordable pet insurance and they have handled our claims for our dog quickly and efficiently. I highly recommend them!!
Insurer: Embrace
By: CMDR
Quick Service!
It was a very smooth process that took less than 5 minutes from uploading the invoice and making sure my info. was entered correctly. I got my deposit in 2-3 days!
Insurer: Spot
By: Kelsey H.