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Takes care of their customers
I am very grateful that the Humane Society recommended fetch insurance over the others when I adopted Walter. Fetch has been incredibly straightforward and easy to use. What’s more, so is that they practice what they preach and took care of me the moment I needed to use their services. I’ve already submitted my care claim and a hospital claim. I’m very grateful in knowing that Fetch took care of us during our time of need.
Insurer: Fetch
By: Olivia Petty
First yr - no issues
Thank goodness our dog did not have any health issues this year, so we did not need to use the insurance. Sign up for insurance was easy. The premiums are reasonable. Uploading documents is easy too.
Insurer: Figo
By: Ddog
Good Experience, Just Needs A Little Improvement
This insurance has pretty good coverage and a wellness plan if you’re interested in that. My dog has been with Fetch for about 3 years now and no major issues with them ever. However, the process has been taking a lot longer lately (although they send emails/texts notifying you that they’re taking a while so at least they’re communicative), their app’s UI can definitely have some improvements (i.e. not being able to find claim info easily, having to dig to find how much deductible is left), and there was one time that they’ve declined a claim and I’ve had to have the vet explain in more detail for them to approve which was a hassle. Customer service has always been friendly however, and I’ve had no issues with them ever.
Insurer: Fetch
By: Yuko Shimura
Nothing got covered…very disappointing…
Nothing got covered…very disappointing insurance
Insurer: Figo
By: Tuth
Spot insurance is the best.
If you have a pet, you love and take care of properly then you should have insurance. We have a puppy that needs shots and Spot has reimbursed most of the fees. For example, 1st visit, 177.00 for visit 134.00 reimbursed. Can't beat that.
Insurer: Spot
By: Army
I was pleased that most of Walters…
I was pleased that most of Walters treatments have been covered for his anxiety, his shoulder issues. He had a custom brace made, hydrotherapy and holistic herbs all covered. I’m pleased alternative therapies and treatments have been covered. Most pet insurance doesn’t cover them. My only negative is that after using the coverage the policy changed a lot. Some of which I understand but it doesn’t help me to continue to help him in the same way. So far Forests claims have been covered.
Insurer: Fetch Canada
By: Susan
Excellent service
Excellent service, easy to use app, and quick turnaround!
Insurer: Spot
By: Justin Publicker
Incredible!
I’ve had the most incredible experience with Fetch!! They’ve covered all or our Evie’s TPLO expenses just as I understood the policy would. No goofy loophole language in the wording of the policy for them to hide behind. I’ve shared my experience with many other pet owners. ❤️
Insurer: Fetch
By: Pamela Putnam
Absolutely recommend!
Every time I have any kind of vet bill, I upload it to Fetch, for history purposes, but also hopeful to get reimbursed for something as the vet is never cheap! I am often shocked and so pleasantly surprised to get reimbursement even when I don’t expect to! Very impressed with how much is covered, especially for the price. Incredibly reasonable. The few times I have had to contact their support team it had been an easy process too. Have and will recommend - thank you!
Insurer: Fetch Canada
By: Savana Bennett
I purchased the wellness package for my…
I purchased the wellness package for my pup and I’m already getting $25 back! Extremely happy!!
Insurer: Spot
By: Jennifer Marinello