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Spot insurance is good
Spot insurance is good, reliable and helpful
Insurer: Spot
By: Gary
Relieved
When our 14 month old cat had to get many tests and treatments, I was nervous of how the insurance process would go. We were extremely pleasantly surprised with the ease and smooth process of the Pets plus us company. Thanks for making a very stressful event (of our cat being sick) that much easier. Much gratitude
Insurance claim
The agent I spoke with was very helpful. All my questions were answered. The agent made filing a pet insurance claim a very quick and painless process
Insurer: Pets Plus Us
By: Jeffrey
Trupanion is the best!
My pup was a therapy dog for seniors living with dementia. As he got older, he began having some complex medical conditions & retired. Trupanion has been a godsend, as we don’t have to fret over the treatments he needs so he can enjoy his golden years of retirement. He gave so much joy to hundreds of people in his life, and still does to us in his later days. Thank god there is an insurance provider like trupanion!
Insurer: Trupanion
By: Sara Thompson
Great help with dental bills
Appreciate the way Trupanion has handled the claims for our cat's dental bills. Extractions are not easy for any of us to deal with, but this company helped make it easier to juggle costs in a timely fashion. When a question came up, staff was there to help in a knowledgeable and courteous fashion.
Questions never answered 🙊 and never will be answered
I appreciate the speedy response . That is why I gave you an extra star.At least I am not ignored like I have been in the past when I attempted to contact Fetch through email (eight times I emailed asking about possibility of being downgraded in 2023). Never a response back. However; you have not answered any of my questions. Fetch is very good in deflecting their responses. So I will enumerate them . 1. Why was I told December 11th that my policies were all good by an agent and that they would be renewed with no changes? That is why I did not decrease policies myself 2. Why was I told by Lindsay customer advocate that it wouldn't have made a difference if I downgraded myself Mischi's policy would have still been downgraded. 3. Why do pet parents have to guess if they are submitting too many claims over the years and run a risk of being downgraded? 4. Why is the formula for downgrading a secret? 5. I have spoken to several companies and Fetch is the only company,so far that downgrades. Why is that? 6. Never met the annual maximum yet my two policies were downgraded without notice and explanation why is that? 7. Why in the letter that was downgrading it says to call and explore options and yet there are no options! Why is that not written in the letter with an explanation of why the policy was changed? 8. Why was an autonation's Parts supply number provided to discuss my options which means choices? That's enough questions for now. Thanks for answering the auto-nations number question. I tried several times the night I received the email and I continued to get an AutoNation' s service dept. I reported this to fetch the next day I'm glad they fixed it. As for speaking to agents yes I have spoken to 3 on the phone and have emailed infofetch and customer advocate email for emailed quotes and questions about having two pet insurance policies. Are you counting ? I I'm disappointed that you could not answer any of my questions but I really didn't expect you too but I was hoping you would.
Insurer: Fetch
By: Lori Janow
Do it - go with Trupanion!
I can’t stress how much stress Trupanion saved me from. If you’re thinking about which pet insurance place to go with and you like to save money + convenience - go with Trupanion. My dog had a CCL rupture and Trupanion covered exactly what they said they would, no questions asked. Direct billing is a game changer and I didn’t have to carry a heavy balance on my credit card because of direct billing. I’m truly grateful for this companys policies!
Insurer: Trupanion Canada
By: Sukyee Ma
Overall satisfied but disappointed with costs
Our policy price increases each year, and I understand age and other factors, but at this point it's becoming really expensive! We are currently at almost $150 a month for just the accident coverage. They do cover most things I have sent in, however one time they did mess up and I had to advocate for myself. They ended up seeing their error, but only after I caught it and called in. Overall satisfied but disappointed with costs.
Insurer: ManyPets
By: customer
They are sneaky. Won’t cover , so why get pet insurance
They are sneaky. Won’t cover
Insurer: Trupanion Canada
By: Deeanna Bohnet