219,818+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,818 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I purchased this Insurance in October,9…
I purchased this Insurance in October,9 days later my dog had a bloody stool issue,went to vet,they ran tests,I submitted to Ins they denied stati g pre existing condition which she did not have.I appealed it and still have not heard anything from them except an spology it's taking so long.I reported to them over a week ago its taking too long they said they would write down complaints. Don't ever get any replies to emails or calls,ye
Insurer: Pets Best
By: BRENDA ALLISON
Removed From My Own Insurance Policy Without My Consent
Sonnet allowed my spouse to remove me from our joint home and car insurance policy without my consent. Be warned, that if you are listed on a policy with your spouse, you can removed without your permission at any time. When I contacted them twice about this matter they would not give me any information on this my as I had been removed from the account. They only notified me of these changes after the fact. I filed a formal complaint with the Better Business Bureau about this issue.
Insurer: Sonnet
By: Kate Burns
Fast easy claims process
Fast easy claims process. Invoices processed quickly and speedy reimbursement.
Insurer: Embrace
By: Carla Graubard
Don’t waste your money
I have been with this insurance for 8.5 years. When it was still Pet Plan, I would have recommended it to all pet owners.. in fact I did. Now that it’s Fetch, run as fast as you can and don’t waste your money. The approval or pre-approval process is painful. It takes a ridiculous amount of time to receive anything back. The prices are also atrocious. We have two dogs with this company and the premiums on each dog have almost doubled in the past year. Lastly, my Yorkie has been denied any coverage for a periodontal disease claim. I submitted a dental extraction surgery claim because she has teeth on one side of her mouth that are bothering her and causing her not to eat on that side. This has been a problem before and the two previous surgeries were approved by Pet Plan. Big surprise, Fetch denied this entire claim. Stating it’s “routine” and “preventive care”. My advice for anyone working with Fetch is allow a few of your teeth to rot to the point that you need them extracted and then continue to live with it because your insurance denied you the care that you need. I pay $2000 a year just for my Yorkie to have insurance (which continues to inflate every year). I’m cancelling both dogs plans from this fraudulent company and will just pay out of pocket. If I would’ve done that sooner, I would’ve saved money considering her surgery was only $1500.
Insurer: Fetch
By: Rebecca
Don’t waste your money
I have been with this insurance for 8.5 years. When it was still Pet Plan, I would have recommended it to all pet owners.. in fact I did. Now that it’s Fetch, run as fast as you can and don’t waste your money. The approval or pre-approval process is painful. It takes a ridiculous amount of time to receive anything back. The prices are also atrocious. We have two dogs with this company and the premiums on each dog have almost doubled in the past year. Lastly, my Yorkie has been denied any coverage for a periodontal disease claim. I submitted a dental extraction surgery claim because she has teeth on one side of her mouth that are bothering her and causing her not to eat on that side. This has been a problem before and the two previous surgeries were approved by Pet Plan. Big surprise, Fetch denied this entire claim. Stating it’s “routine” and “preventive care”. My advice for anyone working with Fetch is allow a few of your teeth to rot to the point that you need them extracted and then continue to live with it because your insurance denied you the care that you need. I pay $2000 a year just for my Yorkie to have insurance (which continues to inflate every year). I’m cancelling both dogs plans from this fraudulent company and will just pay out of pocket. If I would’ve done that sooner, I would’ve saved money considering her surgery was only $1500.
Insurer: Fetch Canada
By: Rebecca
My payment was late
My payment was late, they didn't charge me any fees and I paid it online
Insurer: Sonnet
By: Glenda
This was easy to get my pet insurance…
This was easy to get my pet insurance online. I am relieved to know that my pet coverage is in place.
Insurer: Pumpkin
By: Toni
Excellent company
We highly recommended HEATHY PAWS Pet Insurance. It is easy to sign-up and navigate their website...premiums are reasonable and competitive... submitting a claim is extremely user-friendly and reimbursements are handled efficiently and promptly.
Insurer: Healthy Paws
By: Martha Becker