219,818+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 219,818 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

219,818 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,866 reviews

4.9
Healthy Paws

11,194 reviews

4.9
Fetch

5,596 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

15,031 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

January 13, 2023

Impressed

Submitting a photo of the claim is very simple. Must have S.O.A.P. Notes if specific illness treated. Covers most of cost of expensive heart worm and flea/tick meds after deductible is met. So far our experience has been very straightforward and easy. Well worth it if you love your pet

Insurer: MetLife

By: Kathleen

Useful
January 13, 2023

Review

The process is really fast but the payout once you get approve you still have to wait an additional 2 to 3 days.

Insurer: MetLife

By: Alejandra

Useful
January 13, 2023

recommend Healthy Paws

I signed up for Healthy Paws when I first adopted my puppy, Birdie, a year and a half ago, and I have had a great experience so far. They are reliable, friendly, and quick to respond. When I get an invoice from the vet, I upload it to the site, and Healthy Paws responds very soon. Highly recommend.

Insurer: Healthy Paws

By: Emmy

January 13, 2023

I would give them zero stars

I would give them zero stars if I could. Stay far away from this company. They are unscrupulous and will do anything in their power to not pay on claims. They say they will take 1 month to review a pet’s previous health history but it took almost 4 months. They call everything in the world a pre-existing condition. My dog had one ear infection and now they won’t pay for any ear or skin condition for life. I only switched to them because USAA recommended them but I am going to do everything in my power to change that. The sales guy totally lied about everything just to get my money. I am cancelling and trying any other company. Run run far away from them!

Insurer: Embrace

By: CIndy Stanley

Verified January 13, 2023

Andrianna was so wonderful and pleasant…

Andrianna was so wonderful and pleasant when I signed up for Buddy’s Insurance plan. Her enthusiasm about hearing of Buddy’s first Birthday really made us feel special.

Insurer: Pumpkin

By: Anneliese

January 13, 2023

Carmen is an exceptional employee

Carmen is an exceptional employee! Carmen is professional, patient, knowledgeable, caring, and an outstanding and excellent employee – – she is a great ambassador for your company! Carmen was able to answer all my questions, and did not try to pressure me, which I really appreciated! Carmen deserves a promotion and a raise! Consider your company fortunate to have such a wonderful employee working for them!!! I am reviewing all the various companies information that I’ve obtained and I will make my decision in the near future, but if I was to decide on the employee that helped me the most, it would have to be Carmen!!! Thank you Carmen, for all your help!!!

Insurer: ManyPets

By: P Toney

January 13, 2023

Submitted a claim for an ear infection…

Submitted a claim for an ear infection for my fur baby and although their online form says 25-30 days it was done in a week. They have gotten much better since we first took insurance through them. They are also the only pet insurance I have found that pays office visits

Insurer: Pets Best

By: Jeanette Randall

Verified January 13, 2023

Very friendly and easy to sort things out

Very friendly and helpful. Knowledgeable.

Insurer: Trupanion Canada

By: Camille

Useful
Verified January 13, 2023

Tabitha was patient and kind in answering all my questions.

The claim was promptly processed and paid and, as always, communications were relevant and prompt. Dealing with Trupanion is always a pleasure.

Insurer: Trupanion Canada

By: Reginald

Useful
Verified January 13, 2023

Staff are great to speak to & very knowledgeable.

Staff was very helpful clarifying my coverage. Very easy to file claims online..

Insurer: Trupanion Canada

By: Stan

Useful

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