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So far so good!
So far claims have been very easy and customer service was kind and responsive. Reasonable rates, would recommend.
Insurer: Spot
By: Hannah
Don’t follow throw with claims
Have been waiting for a reimbursement and cannot get any help. Total waste of money.
Insurer: Spot
By: Christine Sprow
So far
So far, I've had a great experience using Figo. They have been very quick to reimburse me for any claims and seem to lower the premium instead of raising it after 1yr.
Insurer: Figo
By: Cali Steel
Very pleasant experience
I’m new to spot pet insurance and so far have been very pleased with the user friendly web interface, easy claims process, and the quick turn around for the claims.
Insurer: Spot
By: Maryanne
Excellent customer service
Fast and efficient. Very nice customer support reps. Claims process was pretty easy.
Insurer: Spot
By: Nancy Jackson
I’ve had this policy for about 3 weeks
I’ve had this policy for about 3 weeks. They immediately denied my claim for a $145 liver test that my dog needed. They stated it was a pre-existing condition, and they know darn well that as not the case. As a healthcare professional myself, I was appalled at their lack of care for my animal. Their logic made no sense. They were only concerned that they wouldn’t have to pay. I immediately cancelled my policy. Thank goodness they are not an insurance carrier for HUMANS. Never again will I do business with them. Edit in response to ASPCA’s reply: we had the policy for THREE weeks and were WELL past the 14 day waiting window. I stand by my above review. Their reply only demonstrates how incompetent they are…they clearly don’t even listen or know what’s going on.
Insurer: ASPCA
By: Nurse123
Fast and Efficient
No unnecessary delays when procressing our claims
Insurer: Spot
By: Sbee
Initial Claim
Just enrolled my puppy in Spot insurance including the preventative coverage which is recommended for a pup. Took him to the vet for his initial visit after buying him. The bill was 172$. I filed my first claim, uploaded my invoice from the vet and the claim was processed quickly with an awesome reimbursement. Monthly premium is money well spent.
Insurer: Spot
By: Doug McVaigh
Prompt attention and keeping you…
Prompt attention and keeping you informed how your claim is progressing.
Insurer: Spot
By: Yvonne McNamara
Great exprrience
Our consultant was extremely conversational And attentive to all our questions. He answered all of our concerns
Insurer: Trupanion
By: Chris Zone❤