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Simply THE Best!
From sign-up, to claim submission, to reimbursement, the process couldn't be any smoother or more straightforward. Thank you for removing so much stress from pet ownership.
Insurer: Spot
By: Jordan
Super quick and fair
Super quick and fair
Insurer: Embrace
By: Brian Carter
Easy process to claim
Easy process to claim, received money quickly. Great prices.
Insurer: Spot
By: Patty Walsh
It was very easy to sign up
It was very easy to sign up
Insurer: Trupanion
By: customer
Very costly .....My policy went up a lot in price with…
My policy went up a lot in price with the renewal I was not happy about that. Also I am paying a co pay on every bill I submit per item, copay for the visit I can understand but why copay on her meds? I am now seeing if the monthly cost is really worth it.
Insurer: Pets Best
By: Laureen Tipa
They used to be good, now they just rob you
I agree with other reviewers - Trupanion used to be great. Now they are ZERO STARS. I had them with my second furbbaby and never had a problem. I got them again with my third kid. I just realized that AFTER THE FIRST MONTH, Trupanion raised my premium (automatic deduction) $25 WITHOUT NOTICE AND MY CONSENT. I only realized this when they sent me a notification they would be raising my premium AGAIN THIS YEAR. I thought they were raising it $30, but it's actually $10 because THEY ALREADY RAISED IT $25 WITHOUT MY KNOWLEDGE!!! They want me to pay $85/month. FOR A TWO YEAR OLD DOG. FOR NO OTHER REASON THAN GREED. We have NEVER FILED A CLAIM BEFORE. These people admit there is a PHONE RECORDING of our price conversation BUT REFUSE TO LET ME HEAR IT. I am considering suing them. By the way, this all started because of DR SMITH who wrote something in his medical report when he was 5 MONTHS OLD. He TWO AND WE'VE HAD NO ISSUES. DONT USE TRUPANION AND CATS AND DOGS IN LONG BEACH. PLEASE READ ALL BBB COMPLAINTS ABOUT THIS COMPANY. Please be sure to call your bank to BLOCK payments if and when you cancel because THEY DELAY CANCELLATION AND COLLECT YOUR MONEY.
Insurer: Trupanion
By: Julie
Used to be a good company now they just rob you
I agree with other reviewers - Trupanion used to be great. Now they are ZERO STARS. I had them with my second furbbaby and never had a problem. I got them again with my third kid. I just realized that AFTER THE FIRST MONTH, Trupanion raised my premium (automatic deduction) $25 WITHOUT NOTICE AND MY CONSENT. I only realized this when they sent me a notification they would be raising my premium AGAIN THIS YEAR. I thought they were raising it $30, but it's actually $10 because THEY ALREADY RAISED IT $25 WITHOUT MY KNOWLEDGE!!! They want me to pay $85/month. FOR A TWO YEAR OLD DOG. FOR NO OTHER REASON THAN GREED. We have NEVER FILED A CLAIM BEFORE. These people admit there is a PHONE RECORDING of our price conversation BUT REFUSE TO LET ME HEAR IT. I am considering suing them. By the way, this all started because of DR SMITH who wrote something in his medical report when he was 5 MONTHS OLD. He TWO AND WE'VE HAD NO ISSUES. DONT USE TRUPANION AND CATS AND DOGS IN LONG BEACH. PLEASE READ ALL BBB COMPLAINTS ABOUT THIS COMPANY. Please be sure to call your bank to BLOCK payments if and when you cancel because THEY DELAY CANCELLATION AND COLLECT YOUR MONEY.
Coverage promises do not match claims…
Coverage promises do not match claims performance. I love SPCA, but I would never buy their insurance coverage... though I thought coverage expensive, it is the SPCA and I am inclined to support, but the claims handling and payment is extremely substandard. Also, ability to cancel seems to be well hidden from policyholders.
Insurer: ASPCA
By: Tom Benson
THE VERY BEST!!
This is be best pet insurance group we could have possible asked for. We had to put our little 4 year old puppy to sleep and every time I call the staff are the most sensitive and compassionate you could ever ask for. Not to mention the insurance company stands behind what they say! They exceeded our expectation.
Insurer: Pets Best
By: Selena Henson
I love spot
I love spot! Such a professional pet insurance company. Responds to claims fast and representatives are always friendly !
Insurer: Spot
By: Rylee Appelgate