224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to file claim with clear…
Easy to file claim with clear directions.
Insurer: Embrace
By: Michael Coleman
Gaining insurance with the ASPCA was…
Gaining insurance with the ASPCA was very transparent and the coverage was very detailed.
Insurer: ASPCA
By: Patrick Davis
Love Embrace!
Love Embrace! They make it so easy on the owners. Have had the plan for 10 years, highly recommend.
Insurer: Embrace
By: AL
Excellent Service
It was very easy and quick to obtain car insurance, and at a decent price as well. Would highly recommend
Insurer: Sonnet
By: Darren
Easy
This is the first dog I've ever bought insurance for. With the initial investment in a Berner insurance seemed like a good bet. When Barli decided to eat a skein of yarn a couple weeks ago, that bet paid off. Two days at an animal ER. Luckily no surgery was required, but the bill was rather large. It took all of 5 minutes to make a claim with Lemonade, and the claim was approved and paid within three days. Will maintain Lemonade coverage for Barli for as long as I have him.
Insurer: Lemonade
By: Shane
Denied my claim because they didn’t trust my specialist vets’ diagnosis
There is zero reason why my claims should have ever been denied in the first place. I had to go through hell and have been put on financial strain because someone on your team changed her diagnosis from “unknown illness” to “intestinal parasites” when she was NOT hospitalized due to intestinal parasites. Your staff who decided their own diagnosis of my dog are not her vets, so there is no way they could make that determination. She was seen by specialists and they are the best vets in the field, so your team of technicians are no where near as qualified as the specialists are to diagnosis my dog against what the specialists diagnosed. The first agent I talked to on the phone after the denial was not helpful at all and even gave me incorrect information, delaying my appeal further. The next person I talked to was helpful and heard my concerns, said she would have a supervisor call me back or she would call me back to discuss my concerns but no one called me. Also, your company advertises “direct pay to vets” but it’s not direct pay. It’s reimbursement to a vet after a approval process which no vet would EVER agree to “maybe be paid” weeks after the bill was sent. That is false advertising, which is illegal and is a lawsuit waiting to happen. The ONLY reason I am giving 2 stars is because my appeal was approved. However, I shouldn’t have had to go through all of this. I selected this insurance company after hours of research, trusted you all to support me when I’d need it, and I’ve been faced with deceit and lies. I’m hoping things improve so I don’t have to change insurance plans, so I’m giving you all one more chance. I know I’m just one person out of thousands that you all have plans with, so me leaving doesn’t hurt your business but I hope you at least listen to these concerns and don’t do what you did to me to anyone else.
Insurer: Pets Best
By: Emilie
Great choice for us
I was searching and Spot was the best choice for us. Best Price. Easy to set up. I couldn't be happier.
Insurer: Spot
By: Amy Blalock Castillo
I had a cousin staying with me for the…
I had a cousin staying with me for the summer and I logged in to get a rate quote just to see what it would Cost him if he went with me or one of your competitors. Because of this you cancelled my insurance (infuriating) - and when I re signed up, I now pay $60 more a month for nothing. No tickets no claims on my record I have so much hatred for your company it’s disgusting what you do to customers with perfect driving records.
Insurer: Sonnet
By: Shannon
Easy and quick claims process!
Easy and quick claims process!
Insurer: Embrace
By: DustinB