216,391+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,391 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy submitting an invoice.
Easy submitting an invoice for payment.
Insurer: Trupanion
By: Cindi Mclean
I've had MetLife Pet Ins now for 2…
I've had MetLife Pet Ins now for 2 years... when one of my pets got sick and I submitted claims they were very communicative about the progress and reimbursements were timely... I'm very happy with my coverage and MetLife
Insurer: MetLife
By: Marilyn Giorgio
Great experience using our Pumpkin Pet…
Great experience using our Pumpkin Pet Insurance!
Insurer: Pumpkin
By: Athena
Over time (8 years) Trupanion's formula…
Over time (8 years) Trupanion's formula for coverage is a black hole. Presumably using AI, their system can not always understand vets' reports and even when calling to discuss the misreadings and a customer service perso agrees, the misreading is used. We have kept the insurance because it is better than nothing.
Insurer: Trupanion
By: xxxxxxx
We LOVE Trupanion
We LOVE Trupanion. We put a plan on our puppy the day we got him because we have had such great experience with your company. We cover all 3 of our Shih Tzus through you. It is peace of mind for unexpected events. Our 4 month tiny puppy stopped eating a few days ago and needed to be hospitalized. Your company helped upfront to provide money for the care. Your customer service is excellent and helped put our mind at ease yesterday by talking through a bill issue with us. We were able to resolve the issue with the vets office with your support. We can’t imagine how stressed we would be without your company.
Insurer: Trupanion
By: Lori
Ready to make the switch
I don’t like sonnet shift at all! But in order to get a good rate they have you register into the program. To begin, it’s not accurate, you get penalized for driving on routes in the neighbourhood you live that they deem a “road risk” god forbid you have work at the time of day they deem as a risk as well. The mobile use is sooo annoying, I try to be cautious with that as well but it’s not accurate, I lost points for having it in my POCKET did not touch anything on my phone I just had it in my pocket. They unenrolled me out of the program and my premium got jacked up I went from $349 to $700ish. When they put me back in they still hiked my price up by $50. I gave 2 stars because the service agent that helped me with reactivating my account was kind, she saved me giving them 1 star, I believe her name was Shanice. Anyway, since reprogramming my account, I’m unable to make a change to my payment method or do anything because the system keeps telling me my account has not been updated. It’s hard to get a hold of an agent and the work hours… kinda inconvenient. I can’t wait for this term to be up so I can switch providers.
Insurer: Sonnet
By: Angélique W
Each invoice was processed quickly
Each invoice was processed quickly. I was amazed with the swiftness of all responses to claims and direct deposit payments. When I emailed an issue it was handled and processed within 24 hours.
Insurer: Trupanion
By: Sally
Very easy to use
Very easy to use, and have never had any problems with reimbursement
Insurer: MetLife
By: Todd
Resolved issue…
Long wait on hold wasn't ideal but the rep offered to call me back and took care of my issue without any further difficulty
Insurer: ASPCA
By: Shannon Suttles
Very good company
USA English speaking. Very helpful by phone. Quick response for reimbursements. Easy online forms to fill out. Very satisfied with this company. Wish the insurance premium would not have increased. We have so many personal insurances that have already increased. Wish I could include my pet on our regular insurance!!
Insurer: Spot
By: Earley