219,589+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,589 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
219,589 total
What are you looking for?
Most selected providers in "April, 2026"
This chart shows the distribution of the most selected pet insurance providers in April, 2026.
Providers with highest rating
19,861 reviews
11,189 reviews
5,580 reviews
55,032 reviews
15,027 reviews
Category with most reviews
This chart shows the distribution of review categories.
I have tried contacting them so many…
I have tried contacting them so many times about my policy and no response.
Insurer: Sonnet
By: Teresa
Claim 1868866 Case Worker Refuses to Answer
I have a claim and my case worker or whatever never answers her phone or emails. Another truck was claimed in my name as well a Dodge truck I've never owned. No one will answer me, the garage has the parts and wants to fix my Ford Maverick but now I'm under investigation which I was told wouldn't happen if I went with your garage. I left a great review when I made the claim but now with this case worker I feel like you don't care at all about your customers. I hit a dog and have already received and email stating I'm 0% at fault how am I both not at fault and under investigation. I've had to take time off work to get a police report, get quotes and everything else I was asked of. This is absolutely unacceptable the garage has no idea why I'm under investigation, the police after I reported said they didn't even know why I needed this if it was just a dog. I requested to be contacted via email due to my bad reception but she won't listen, she just keeps calling and when I try to return her call 10 times a day I get no answer.
Insurer: Sonnet
By: Nyles
Fast and simple process
Fast and simple process that can be all done and customized online, great prices too!
Insurer: Sonnet
By: Brittany
One of the best
Best insurance I have ever come across. Easy to talk to a representative and they can better help you with whatever you are looking for. Good customer service.
Insurer: Sonnet
By: Baymba
Just purchased insurance for my puppy
Just purchased insurance for my puppy
Insurer: ASPCA
By: Theresa Wunsch
Easy to use and had exactly the type of…
Easy to use and had exactly the type of program I was looking for.
Insurer: ASPCA
By: Lurena Huffman
Great customer service & ease of…
Great customer service & ease of submitting claims and quick response after filing!! 😊 thank you
Insurer: ASPCA
By: Jane Collins
Very efficient and caring
I don't know how they do it. Their claims process is so efficient, I had my reimbursement before my credit card bill was due. Their claims process is very straightforward, and easy to understand. You have to provide complete medical records from the beginning of ownership of your animal, which your vet should easily be able to provide, and which is required to demonstrate that the current issue was not a preexisting condition. I don't know of a pet insurance that covers preexisting conditions, so this is normal. After that, claims are processed super fast. BUT THAT'S NOT ALL. It is very easy to get through to a claims agent if things get stalled, which in my case they did, because I had to round up records from 3 different practices. No big deal. On-hold times are short, and staff is unbelievably caring. They ask how your pet is doing, knowing they are about to become your therapist for a minute. I can't imagine the stories they hear. I am very grateful for this kindness. It helps more than they can possibly know.
Insurer: Healthy Paws
By: Tina
Having a two week wait period just…
Having a two week wait period just shows how greedy any insurance company is for having that policy. The point of insurance is to cover medical expenses regardless if it happens on first day of the policy or the 12th or the 30th day. I paid for a full month, I should get what I paid for every single day.
Insurer: ASPCA
By: Every customer ever