154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified March 20, 2024

Im just so thankful to have Spot…

Im just so thankful to have Spot insurance. I didnt use it for over a year but then my dog had 2 emergencies in the same month. Spot came through. Super simple to submit a claim, they resolve the claim within 2-3 days, and took so much stress away from us. Highly recommend!

Insurer: Spot

By: Astrid Arias

Verified March 20, 2024

My claim was completed in 3 days

My claim was completed in 3 days. Wow!!

Insurer: Spot

By: Sabrina Allen

Verified March 20, 2024

Ginger's Insurance coverage.

Excellent communication with me. The process was quick and hassle free. The coverage of the policy is great.

Insurer: Trupanion

By: Sesn

Verified March 20, 2024

The response time is great!

The response time is great!

Insurer: Spot

By: GFae

Verified March 20, 2024

Super easy sign-up process

Super easy sign-up process; on-point and easy to understand coverage information.

Insurer: Trupanion

By: customer

March 20, 2024

Outrageously Slow Claim Processing Time If You're Owed Money

Pet's Best policy is excellent BUT their ability to process claims in a timely manner is the worst I've ever encountered - ALWAYS. 2-3 weeks after you file a claim where you are owed reimbursement you always receive this email: "At Pets Best, we strive to process claims as quickly as possible. At this time, this delay notification does not require any additional information from you." Typical repayment time is 4-6 weeks. They get it right, eventually but their inability to repay in a timely manner is horrible. If they do not owe you money then you get a quick email telling you they don't owe you anything but if they do it's 4-6 weeks, This would be a great company if they ever get their act together and reimburse policy holders in 4-7 days like other pet insurers.

Insurer: Pets Best

By: Steven

Useful
Verified March 20, 2024

Easy Quick Service

The turnaround time for a claim is unbeatable and the site is so easy to use.

Insurer: Spot

By: Haley B.

Verified March 20, 2024

Claims easy to file

Claims easy to file. Quick reimbursement.

Insurer: Spot

By: JENN

March 20, 2024

Gerrone was so helpful !!

Gerrone was so helpful !!! Best customer service representative ever!!! Thanks for answering all my questions!! I hope in the future if I have questions I get you. Thank you so much! My dog daughter is my life. We are new to this pet insurance, and he helped us feel so comfortable with the process.

Insurer: Fetch

By: Jacquelyn Burns

March 20, 2024

There are better alternatives

While this insurance isn't horrible, there are better options out there. Claims are paid pretty quickly however the option to pay the vet directly would be preferred. In addition, the plans that are based on a certain condition (the one I have had for 10 years) has not had an increase in benefit amount despite the annual premiums continuing to go up every year. An example is, In todays vet medicine a CT scan all in will range from $3000 - $3500 dollars in my market and the plan only pays up to $995 a year assuming you haven't already had other imaging done for your pet. They cap out the diagnosis in addition to the benefit type. I would much rather have a plan that pays 70% - 90% directly to the provider.

Insurer: Nationwide

By: Matthew

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