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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Must Have Service for All Pet Owners!!
Any pet owner always worries about the health and overall well being of their beloved pets. That’s why Spot has helped lessen that burden knowing that I have their service to help navigate thru any preventive care my pet requires. But also knowing they are there in case any emergency arises in relation to their care. Thank you for your amazing customer service!!!
Insurer: Spot
By: Juan Saucedo
Friendly customer service and very…
Friendly customer service and very quick turnaround times for initial claim.
Insurer: Spot
By: Maria Timari
Easy to get things done
Easy to get things done
Insurer: Spot
By: Kurt Merkle
Im just so thankful to have Spot…
Im just so thankful to have Spot insurance. I didnt use it for over a year but then my dog had 2 emergencies in the same month. Spot came through. Super simple to submit a claim, they resolve the claim within 2-3 days, and took so much stress away from us. Highly recommend!
Insurer: Spot
By: Astrid Arias
My claim was completed in 3 days
My claim was completed in 3 days. Wow!!
Insurer: Spot
By: Sabrina Allen
Ginger's Insurance coverage.
Excellent communication with me. The process was quick and hassle free. The coverage of the policy is great.
Insurer: Trupanion
By: Sesn
The response time is great!
The response time is great!
Insurer: Spot
By: GFae
Super easy sign-up process
Super easy sign-up process; on-point and easy to understand coverage information.
Insurer: Trupanion
By: customer
Outrageously Slow Claim Processing Time If You're Owed Money
Pet's Best policy is excellent BUT their ability to process claims in a timely manner is the worst I've ever encountered - ALWAYS. 2-3 weeks after you file a claim where you are owed reimbursement you always receive this email: "At Pets Best, we strive to process claims as quickly as possible. At this time, this delay notification does not require any additional information from you." Typical repayment time is 4-6 weeks. They get it right, eventually but their inability to repay in a timely manner is horrible. If they do not owe you money then you get a quick email telling you they don't owe you anything but if they do it's 4-6 weeks, This would be a great company if they ever get their act together and reimburse policy holders in 4-7 days like other pet insurers.
Insurer: Pets Best
By: Steven
Easy Quick Service
The turnaround time for a claim is unbeatable and the site is so easy to use.
Insurer: Spot
By: Haley B.