154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great customer service!
Called twice and asked a million questions, both agents I spoke with were extremely polite and were knowledgeable of the insurance policy.
Insurer: Trupanion
By: Deus
Great service
Honestly, I am beyond impressed with the customer service and expediency with which the claims are handled.
Insurer: Pumpkin
By: Cj
Very confusing
Very confusing. Your breakdown of what is covered is confusing. I thought the breakdown is what I pay, not the maximum you'll pay in a year. For example, our spay costs us around $550. The breakdown says $75, but what does that mean exactly?! Is this what I pay, or what you pay??? Very confusing and upsetting. Submitted over $800-$900 of basic puppy bills for vaccinations, spay, etc, and only received $135 back. Pitiful!!!
Insurer: Figo
By: Christine
I love it
It's really easy to get what you need done
Insurer: Spot
By: Jacqueline Rolin
Professional company
Professional company The deductible, once you reach, is valid for all the calendar year
Insurer: Pumpkin
By: customer
Required disabling my VPN to give CC info
I shouldn't have to disable my VPN or ad blocker to make a purchase online. Especially to provide credit card information. Protecting my financial information online is one of the reasons I use a VPN, so do everyone a favor and consider that use case in your web design. You would have lost my business if I hadn't figured that out, because the customer service rep I had to call couldn't.
Insurer: Trupanion
By: Customer
Fast and professional staff.
Fast and professional staff. Overall great experience.
Insurer: Pumpkin
By: customer
Exceptional Service
Quick response. Claiming process easy and fast refund
Insurer: Pumpkin
By: Srinivas
Fast reimbursement
Fast reimbursement. Clear billing. Very nice experience.
Insurer: Pets Best
By: irene
Everything has been straight forward…
Everything has been straight forward and easy to use. Love it.
Insurer: Spot
By: James Olvera