154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,837 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 13, 2025

Within 2 days of submitting an invoice…

Within 2 days of submitting an invoice Pumpkin sent the reimbursement.

Insurer: Pumpkin

By: Judith

Verified October 13, 2025

I just spoke to Abby

I just spoke to Abby, who was extremely helpful in answering my questions and resolving my issue!

Insurer: Pumpkin

By: Debbie Craig

Verified October 13, 2025

My doggie injured his back right leg

My doggie injured his back right leg. I took him to his vet who recommended an exam, x-rays and meds. after all was said and done I received the bill. I submitted the bill to Spot and just in a couple of days I received payment in my bank account. They paid exactly what they said they would and showed it in detailed.

Insurer: Spot

By: Ana B.

October 13, 2025

Fast easy insurance set-up

I had the pleasure of setting up Insurance for our new puppy Lexi with Aileen, she was very professional, helpful and explained everything to me and on top of that it took less than 5 minutes

Insurer: Fetch Canada

By: Ed

Verified October 13, 2025

MetLife was responsive when there was…

MetLife was responsive when there was an issue with my claim and are typically fair with their reimbursements. I’m very glad I have pet insurance with this kind of coverage.

Insurer: MetLife

By: Andrew

Verified October 13, 2025

Customer service is excellent

The staff in customer service are excellent and caring. Only reason didn’t give 5 stars is because my monthly premium increased over $100 in a single year. My dog’s insurance is now more expensive than my own. But I will obviously pay for it because he’s worth it. But just feels like insurance companies know this and will take more than they need from pet parents.

Insurer: MetLife

By: customer

Verified October 13, 2025

Hassle-free claims process

So far they’ve always paid claims according to the terms of the policy with no extra push back or appeals required.

Insurer: MetLife

By: Kate

Verified October 13, 2025

Company reviews and pays claims in a…

Company reviews and pays claims in a short, timely manner. Very easy to work with.

Insurer: MetLife

By: Audrey

Verified October 13, 2025

It was easy to submit our claim for…

It was easy to submit our claim for immunization and fecal check as well as preventative flea/tick meds. The payment of the claim was in our bank before our charge account was due!

Insurer: MetLife

By: mary cook

Verified October 13, 2025

THE BEST PET INSURANCE!!

This is my first year with MetLife Pet Insurance and I am thoroughly impressed with their response time, speed of claim review and prompt reimbursement. The repayment appears in my Bank account in 5 business days or less.

Insurer: MetLife

By: Rob Mauzy

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