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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Easy to submit claims.
Easy to submit claims. Immediate responses. Explanations for claim information and details.
Insurer: Embrace
By: ac
Excellent pet insurance company
MetLife Pet Insurance is one of the best carrier that provides amazing coverage and promptly reimburses claims with ease. I love the app and submitting a claim is so easy!! I highly recommend MetLife Pet Insurance to all pet owners 🦮🐈⬛🐾
Insurer: MetLife
By: Chi
I like the policy but I dislike that it…
I like the policy but I dislike that it takes forever to settle my claims.
Insurer: MetLife
By: Marc Mykkanen
Your process is easy quick and simple
Your process is easy quick and simple. Never had a problem. Thank you. Mark Cass
Insurer: Embrace
By: Mark Cass
I have always had a positive experience…
I have always had a positive experience with MetLife Pets. It has been 3 years since I joined the company and I have never had a bad experience of any kind with them. Their customer service is amazing! Filing a claim is the easiest process as well.
Insurer: MetLife
By: Stonie
Spot insurance is so efficient and…
Spot insurance is so efficient and quick responding to claims. Reimbursement is received within days.
Insurer: Spot
By: customer
They don't Pay Claims
After five years of paying monthly, rising rates, I mdee one claim and they stalled, made excuses, asked for more and more and more documents. They search for a reason not to pay and wait you out, hoping you quit making payments and then you are no longer a customer. Only the "happy" customer (suckers) are left. Avoid this company.
Insurer: Healthy Paws
By: Mark
It’s been easy to submit my claims and…
It’s been easy to submit my claims and get payment timely.
Insurer: MetLife
By: Andrea
Submission of claims is simple and…
Submission of claims is simple and reimbursement fair.
Insurer: Spot
By: Mary Pat Gallagher
Always have a quick turn around time.
Always have a quick turn around time.
Insurer: Spot
By: Dehaven O Whitaker