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Pet parents across the U.S. and Canada have left over 225,012 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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terrible service, puts profit over health
terrible, always finding ways around reimbursing you. don't care about the pets just their profits. every time it's always something
Insurer: ManyPets
By: Amy Sophia Pinilla
I was calling to cancel my pet…
I was calling to cancel my pet insurance for my two dogs (Bent'e & Barely A Dog). My Husband recently lost his job and I am on Social Security. My customer service representative just happed to be Denise A. Who not only showed empathy, but was able to get me a reduce monthly payment regarding Barely A Dog, She gave me options and worked with me on both accounts. Her bedside manner, professionalism, knowledge of the company and overall representation was EXCELLENT. When I asked how long she had worked at Fetch, she informed, since Jan 2023. I was impressed. She is a keeper Sincerely Joni Galloway (208)284-7825
Insurer: Fetch
By: David Klundt
Rebecca is AWESOME!!!
Rebecca was amazing. Very informative and helpful. Couldn't have asked for a better experience!!
Insurer: Prudent Pet
By: Brittany Duncan
Maybe you'll get your money, but probably not.
Spot makes many claims on what they will compensate for but it is no easy task. They continually put you through significant red tape to approve your compensation. Filing claims is a little difficult but not too bad with their existing UI. While I had some success with claims, I'm also out thousands because they couldn't get some info in time (yet it was used just fine elsewhere). They also randomly changed their contact info between claims which led to further delays and left me feeling uncomfortable and nervous. I feel a bit taken advantage of by this company and not sure I'd recommend them elsewhere.
Insurer: Spot
By: Melvin Irizarry
Great Pet Insurance
I am very pleased with Met Life Pet Insurance Claims are easy to submit and are processed quickly. This is my first experience with pet insurance and the experience has been a good one.
Insurer: MetLife
By: PATRICIA
So far, so good...
This was a very recent purchase so we haven't had the opportunity to use the plan yet. The purchase itself was extremely easy and the details of the plan were easy to understand compared to a few others we looked into. Hopefully, this will turn out to be a good choice for our lab.
Insurer: Prudent Pet
By: DFF
Metlife is great
I purchased insurance from MetLife for my dog and MetLife has processed my claims quickly and to my satisfaction. I would highly recommend them!
Insurer: MetLife
By: Barb
seamless experience
We had seamless experience, pets best covered our dogs claim and are waiting for the payment to post to my account. It took longer than I thought it would but not unusual with insurance stuff. So glad we have pets best insurance for our dogs
Insurer: Pets Best
By: Peggy Scholl
Positive
My experience was positive, because the representative was clear, compassionate and thorough
Insurer: ManyPets
By: Kathleen Driscoll