219,498+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,498 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Well I dislike the fact they do not…
Well I dislike the fact they do not disclose the fact that you cannot amend some of your coverage after you purchase the base insurance for your pet after the fact. You have to wait a whole year in order to do that. Now I cannot get preventative measures done for my dog such as vaccines, anti-parasitical medicines reimbursed. I have to pay out of pocket
Insurer: ASPCA
By: Javier
This company is horrible
This company is horrible. The going rate for Embrace cat insurance is $15 - 25. They have the nerve to charge $72/mo. for one kitty! If you cancel, any treatments that they have sporadically paid for will then become pre-existing conditions that the next insurance company does not have to cover! Once there is a condition the pet has, they will refer to that condition and refuse to pay for things like cancer treatment, because there may be a “chance” the kitty’s condition caused the cancer or what ever the symptoms are. This is a legal scam that needs to be addressed, along with the obvious price gouging during a Pandemic. Insurance Commissioner, here I come. This challenge has been ongoing for three years of overpriced premiums and faulty claims copying equipment. Their equipment requires the processors to read blurry documents uploaded to their site unless the customer has the claim info professionally emailed. This costs more money!
Insurer: Embrace
By: Barb
Easy to chose and easy to understand…
Easy to chose and easy to understand and know what you’re getting. Priced reasonably too
Insurer: Pumpkin
By: Irene H
Don’t bother — all claims denied
Submitted 3 claims and all were denied. Customer service refused to discuss claims with me.
Insurer: ASPCA
By: Kathy F
I applied for hose insurence and got…
I applied for hose insurence and got the cout ans insured my house righy away onlin This was awsome experience for me, it did not take long Thank you for your online services
Insurer: Sonnet
By: Roghayeh
Happy with FIGO
Prompt review and payment of claims. Telephone customer service is very good. Happy with FIGO.
Insurer: Figo
By: Freyda Miller
Prices are very competitive
Prices are very competitive. Accessibility is great also
Insurer: Sonnet
By: Stéphane
The response time is very good
The response time is very good! Have not used yet, however the pricing could be better when you add second pet. We will see as I have Preventative and Illness/Injury policies. Tricia C
Insurer: Spot
By: TRISHA C
Company absolutely is horrible to deal…
Company absolutely is horrible to deal with. It took me months to get contact to submit claim. Worst pet insurance company I have ever dealt with!!!!!! Plus, they have consistently raised rates by double digit percentage points yearly though having never previously filed a claim.
Insurer: Embrace
By: Bill
One time
Got on the phone and it didn't take long .
Insurer: ASPCA
By: Cherrolyn Jackson