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Only my 1st Claim
Grant it, it was only my very first claim. Hopefully the rest are as good.
Insurer: Figo
By: Fatima
Easy to submit claim on line
Easy to submit claim on line. And quick settlement of claim. Thank you.
Insurer: Embrace
By: Bran OBrien
EMBRACE PET INSURANCE GOUGES THEIR CLIENTS NOW.
I have recommended Embrace Pet Insurance because I've been with them since about 2007 happily, but in the last 2 years they keep making massive increases in our premium, but today I received my new premium amount for May - April 2024-25 and they uprated me for ONE MASTIFF an additional $90.47 per month or $1085.64 for the year! I am now going to be paying $259.17 or $3,110.04 for the year IF I stay with them and do not decide to self-insure at this point. This is outrageous! Bastian just turned 7. I cannot believe this and wanted to warn you all against going with Embrace unless you first check out and compare all the A rated companies to see if you can find a better premium. This pretty much ensures we will no longer be able to afford our beloved Mastiffs any more as we go into retirement in a few years. AGAIN - INCREASES IN PREMIUMS THIS HIGH ARE SIMPLE PRICE GOUGING. NOTHING THEY SAY IS THE TRUTH IF THEY RESPOND BECAUSE THERE WAS ZERO REASON FOR THIS LARGE OF AN INCREASE. WHATEVER THEY SAY IS NOT TRUE. UPDATE: Embrace's response on other reviews is BS.....because I was only paying $217 for TWO ENGLISH MASTIFFS or approx $108 per dog in 2021 & NOW THEY RAISED THE PREMIUM THIS YEAR TO $259.17 FOR ONE DOG. I have reported them to the AG's office, NBC Consumer reporting, to every single review I can find and will post this information daily on Social Media & with all the many dog rescue & breeders I am friends with on Facebook. PEOPLE NEED TO KNOW WHAT THEY ARE DOING. My question is WHY? Bastian's vet bills have not gone up significantly - so far as I can see his only "sin" is he is now 7 years old, but PATRON was 9 when I was paying $108 per dog sooooooooo...... I'm 69 - I wonder if it's that simple? Whatever the reason - this smells of gouging for some reason. If I leave Embrace Bastian is uninsurable with any other company for his pre-existing conditions and EMBRACE KNOWS THAT. THE BELOW IS A "CANNED" RESPONSE & NOT ONE SPECIFIC TO ME OR MY COMPLAINT ABOUT THEM. THEY DON'T CARE ENOUGH TO BE SPECIFIC. Very disappointing.
Insurer: Embrace
By: D SINGER
Quick and Effective Service
Quick and effective help. The claims process was easy to understand and submit.
Insurer: Spot
By: Dominique Curtis
Update account and inquire on my benefits
I needed to reach out to Fetch to update my account after losing access to an old email address. I waited just a few moments and had a US-based call center representative who handled my concerns. She was very well informed. Solved my issues and immediately followed up with an email. Some of the best customer service I have had in a year.
Insurer: Fetch
By: Elonide Semmes
Best Pet Insurance out there
I would have never thought that dealing with an insurance company would be easy, yet Healthy Paws has completely proven that wrong. When we adopted our dog at 6 months old, the first thing I did was research all the Pet Insurance companies out there. After a lot of research, I landed on Healthy Paws and I'm so glad I did. My pup has had some random issues pop up here and there that without Insurance would cost me and arm and a leg. With Healthy Paws, I submit the claim, and typically within 2 days, 80% of what's covered is back in my bank account. They have been such a lifesaver and on top of it, they are all so nice. When my dog got ACL surgery, I got an email just checking in on him to see how he's recovering. Couldn't recommend another Pet Insurance company more than Healthy Paws.
Insurer: Healthy Paws
By: Ryan Vickers
Every time I have dealt with anyone…
Every time I have dealt with anyone from customer service, it has been the best experience I’ve ever had in my work career or personal life. Their staff is well informed and gives you answers you ask for and deal with your issues immediately. The process on anything that you fill out is led through their AI and such a great way you don’t have any questions when you’re done. I appreciate how Figo takes care of their business and customers.
Insurer: Figo
By: Steven
Excellent sign up experiance
Clear outline and excellent help over the phone from Eric
Insurer: Fetch Canada
By: Kim Steele