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Having health insurance through HealthyPaws was one of the best thing we could of had done for our tiny fur babies. The claims are easy to file, the process is quick and every time we had called customer service we always got the most thorough answers to our questions. Highly recommend to any first time potential customers of HealthyPaws to register, won't regret it.
Insurer: Healthy Paws
By: Hajnalka
This company has sunk to new levels of suck
I've had Trupanion for over 9 years and their service has gone so downhill I am not sure they can ever climb back up. My dog recently had a planned surgery, followed up by an emergency surgery 2 days later. They have not paid the claim correctly and even though I have called 5 times to request a breakdown of how they attributed money to the claim, I still have not received it. I've made several complaints to the Better Business Bureau, which have not resulted in any resolution. I received an unsigned email from someone asking for pathology results, which I gave them, and also explained that they had attributed costs incorrectly and to call the vet to verify this, which they did, and yet have never adjusted the claim or responded to me. This is in addition to a claim that was denied last year that I found out was due to an incorrect entry in my dog's history at the vet. The vet corrected it and suddenly Trupanion ghosted me because they didn't want to pay out the claim. The services they claim to offer are really the best around, and I absolutely loved them and recommended them to everyone until the last few years. Now I feel they only bait and switch, while raising their prices astronomically. They used to raise them a couple of dollars a year, but this year, it was $20 for one dog and $30 for the other dog. I'm not sure what has happened at this company, but basically with the prices I'm paying a month, it's gotten to the point where it's almost not worth it anymore. Any claim over $1,000 is not paid correctly and then they completely ghost you. Even the customer service representatives say not to send an email because they don't answer them, so you have no way of even documenting your requests to them. I'm worried I am going to have to contact a lawyer just to get anyone to talk to me. It's so frustrating, but mostly just disappointing because I used to really love and trust this company.
Insurer: Trupanion
By: Meg
Claim
fast and easy to get your claim, the money was in the bank the next day.
Fetch Review
Easy to navigate website. Plan offers options I was looking for. A good experience all around.
Insurer: Fetch
By: Becky S.
Easy to Use
The lemonade team has always been helpful in outlining my coverage and processing claims very quickly!
Insurer: Lemonade
By: Jessie
Satisfied Customer
I decided to get some pet insurance after adopting a six-year-old rescue dog. I had to undergo a lot of initial screening and testing for her and subsequent care. I’ve had nothing but a good experience with MetLife and I am glad I decided to get this insurance.
Insurer: MetLife
By: Kathleen
Easy to file claim had absolutely zero…
Easy to file claim had absolutely zero issues setting up and starting my first claim my reimbursement is already on the way
Insurer: Spot
By: Ashlee Giudice
Claiming
The claiming process is not very easy to use.
Insurer: Figo
By: LMAytch
cadillac of pet insurance
I shopped and compared. Wanted the best for my new puppy. I had questions, i got answers, explanations. She made sure I understood my policy, what was covered, etc. Was it the cheapest insurance? No.... but I feel it was the best choice. Especially how my vet reacted when I told him what I had chosen "Cadillac of pet insurance!" makes me feel that much better.
Insurer: Trupanion
By: Lisa Arnhold
Dog insurance that is low cost and there for you when you need them the most!
I have had ManyPets insurance for about 3 years now. We adopted a pitbull puppy last year and she was in bad shape. I immediately added her to my policy and it has been a godsend! We recently noticed that she was not walking down the stairs right. When she went down stairs her back legs stayed together and she bunny hopped. We took her to the Vet and they recommended a surgery to repair both knees. She is so young we knew we had to. I could never have afforded it If it wasn’t for ManyPets! My 1.5 year old is now running and jumping! My claim was handled quickly and efficiently, and the money was put directly into my checking account. I am so grateful that I have a really great company that is there for me and for my baby there for me when we needed it the most.
Insurer: ManyPets
By: Missy Hartman