219,498+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 219,498 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

219,498 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,859 reviews

4.9
Healthy Paws

11,183 reviews

4.9
Fetch

5,569 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

15,012 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

March 08, 2023

Couldn't talk to anyone no stars

Couldn't talk to anyone. There isn't human conversation to be discussed so I cancelled and they said I owe money when I know I paid up full

Insurer: Sonnet

By: Anthony Solomon

March 08, 2023

does not pay large claims

My dog had surgery. Well past the waiting period and all medical records sent in twice. A month before they came back and asked for the same records again. Would NOT recommend this company

Insurer: Healthy Paws

By: josh

Useful
Latest 1 comments
Posted: | By: Healthy Paws Customer Service

Josh, We're sorry you baby had to have surgery. All claim decisions are based on your pet’s medical records. Medical records for your pet include doctor's notes, laboratory results, and other documentation regarding any of your pet's visits to the veterinarian. These notes are kept by your veterinarian and are not typically sent home with you. Most pet insurance companies including Healthy Paws use a pet's medical records to determine if there are any pre-existing conditions that would keep us from approving a claim. Unfortunately, the records sent by your veterinarian were for your other pet enrolled with us. Our team has reached on your behalf to your vet for the appropriate records, Once received we can then process your claims. Give your babies hug from us. The Healthy Paws Team

March 08, 2023

Outcome Great for Reimbursement on Alessandra's Claim

Met Life is great and will make adjustments to the claim based upon the Vet's report. They are a great company and I am glad that I have them for Alessandra's health care coverage.

Insurer: MetLife

By: Rosemary

Useful
Verified March 08, 2023

Inexpensive and good to cover things

Inexpensive and good to cover things

Insurer: Spot

By: customer

March 08, 2023

Best investment I’ve ever made.

My puppy has had several problems since I got him. . Filing is so easy and reimbursement comes quickly.

Insurer: MetLife

By: Andrea

Useful
Verified March 08, 2023

The agent was super helpful explained…

The agent was super helpful explained all policies and was super patient and friendly with all questions

Insurer: ManyPets

By: customer

March 08, 2023

claims / overall satisfaction

Great experience thus far and submitting claims is easy. Great response as well.

Insurer: MetLife

By: Henry

Useful
Verified March 08, 2023

Simple

Simple, easy, my dog is covered now and a decent prive

Insurer: ASPCA

By: Katelyn Anderson

March 08, 2023

They are CROOKS

They are CROOKS. My name is Jerry Fox. I was turned down for a LEGITIMATE claim involving our dog SIMBA. They said it was because I didn't have insurance for 14 days before we took dog to VET. (MY BANK STAEMENT SAYS OTHERWISE) They waited 3 months to determine this. IF THIS WAS TRUE THEY WOULD HAVE KNEW THE DAY I FILED THE CLAIM, AND SHOULD HAVE TOLD ME!!!! Instead they waited 3 months to deny my claim. If had not started calling every day about the claim, I'm sure they would have taken longer. I HONOSTLY BELIEVE THEY WERE JUST TRYING TO MILK ME FOR EVERY PENNY THEY COULD POSSIBLY GET. Naturally I canceled the insurance for both dogs and I'm calling my lawyer A.S.A.P. My bank statement proved I piad for the policies over 10 weeks prior to taking our Dog to U of PENN Ryan Hospital. THEY ARE CROOKS AND WILL MILK YOU FOR EVERYTHING THEY CAN GET. I AM DEFINITLY SUEING

Insurer: Pets Best

By: JERRY FOX

Verified March 08, 2023

What a great company

What a great company! I had a question and called customer service at the end of a shift and the person stayed late to help me. It was all done in a cheerful manner. The welcome packet was complete and arrived within 15 minutes of me agreeing to sign up. The next day I got another follow up call from customer service to thank me for the business and see if I had questions. Thanks for a smooth, painless process!

Insurer: Prudent Pet

By: Michael Thompson

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