219,498+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,498 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Couldn't talk to anyone no stars
Couldn't talk to anyone. There isn't human conversation to be discussed so I cancelled and they said I owe money when I know I paid up full
Insurer: Sonnet
By: Anthony Solomon
does not pay large claims
My dog had surgery. Well past the waiting period and all medical records sent in twice. A month before they came back and asked for the same records again. Would NOT recommend this company
Insurer: Healthy Paws
By: josh
Latest 1 comments
Josh, We're sorry you baby had to have surgery. All claim decisions are based on your pet’s medical records. Medical records for your pet include doctor's notes, laboratory results, and other documentation regarding any of your pet's visits to the veterinarian. These notes are kept by your veterinarian and are not typically sent home with you. Most pet insurance companies including Healthy Paws use a pet's medical records to determine if there are any pre-existing conditions that would keep us from approving a claim. Unfortunately, the records sent by your veterinarian were for your other pet enrolled with us. Our team has reached on your behalf to your vet for the appropriate records, Once received we can then process your claims. Give your babies hug from us. The Healthy Paws Team
Outcome Great for Reimbursement on Alessandra's Claim
Met Life is great and will make adjustments to the claim based upon the Vet's report. They are a great company and I am glad that I have them for Alessandra's health care coverage.
Insurer: MetLife
By: Rosemary
Inexpensive and good to cover things
Inexpensive and good to cover things
Insurer: Spot
By: customer
Best investment I’ve ever made.
My puppy has had several problems since I got him. . Filing is so easy and reimbursement comes quickly.
Insurer: MetLife
By: Andrea
The agent was super helpful explained…
The agent was super helpful explained all policies and was super patient and friendly with all questions
Insurer: ManyPets
By: customer
claims / overall satisfaction
Great experience thus far and submitting claims is easy. Great response as well.
Insurer: MetLife
By: Henry
Simple
Simple, easy, my dog is covered now and a decent prive
Insurer: ASPCA
By: Katelyn Anderson
They are CROOKS
They are CROOKS. My name is Jerry Fox. I was turned down for a LEGITIMATE claim involving our dog SIMBA. They said it was because I didn't have insurance for 14 days before we took dog to VET. (MY BANK STAEMENT SAYS OTHERWISE) They waited 3 months to determine this. IF THIS WAS TRUE THEY WOULD HAVE KNEW THE DAY I FILED THE CLAIM, AND SHOULD HAVE TOLD ME!!!! Instead they waited 3 months to deny my claim. If had not started calling every day about the claim, I'm sure they would have taken longer. I HONOSTLY BELIEVE THEY WERE JUST TRYING TO MILK ME FOR EVERY PENNY THEY COULD POSSIBLY GET. Naturally I canceled the insurance for both dogs and I'm calling my lawyer A.S.A.P. My bank statement proved I piad for the policies over 10 weeks prior to taking our Dog to U of PENN Ryan Hospital. THEY ARE CROOKS AND WILL MILK YOU FOR EVERYTHING THEY CAN GET. I AM DEFINITLY SUEING
Insurer: Pets Best
By: JERRY FOX
What a great company
What a great company! I had a question and called customer service at the end of a shift and the person stayed late to help me. It was all done in a cheerful manner. The welcome packet was complete and arrived within 15 minutes of me agreeing to sign up. The next day I got another follow up call from customer service to thank me for the business and see if I had questions. Thanks for a smooth, painless process!
Insurer: Prudent Pet
By: Michael Thompson