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Excellent service
Always quick to review and respond and help with questions if needed.
Insurer: MetLife
By: Brad Fore
Excellent Insurace!
My furbaby has been insured with Trupanion since she was 8 weeks and came to her forever home. Our experience has been excellent. Very good and fast response from Trupanion. My only complaint is that the monthly payment has increased very much every year.
Insurer: Trupanion
By: Lilia Teresa
Such a fast turnaround!
Your processing time from submission to payment was so fast!!! Thank you
Insurer: Pumpkin
By: Lysa
The ease of making a claim
The website is user friendly, the claim submission is clear as well as the claim communication. The claim payout is timely.
Insurer: MetLife
By: customer
It takes forever to get paid back for…
It takes forever to get paid back for vet visits. This year my dog was diagnosed with cancer. An he has have to have had surgery 3 times so his vet bills so far have totaled almost 25k. To no shock his policy is to renew on November 11th 2025 an to no surprise his policy has gone up over 150.00 so I went from paying 240.00 to 350.00 a month. When I asked why the increase was told due to the vets have increased so they need to as well. Funny part is my kids also have MetLife pet insurance an their insurance has not gone up.
Insurer: MetLife
By: DS
Fast and easy claim process
Very fast process and was surprisingly easy to submit the claim and monitor it on the app. I set up direct deposit so I was able to get reimbursed very easily, although I would say setting it up was sort of buried in the app so I would suggest they make that easier to find since I stumbled across it.
Insurer: Spot
By: Maurice Motley
The website is easy to use and the…
The website is easy to use and the response time to my claim and refund was very efficient.
Insurer: MetLife
By: Mechelle Weidner Hill
Great customer service! A+++
Great customer service. Quick turnaround on claims.
Insurer: MetLife
By: DAWN
The claim intake is so easy and…
The claim intake is so easy and decisions are very quick as well. Thank you for keeping Greta’s health top of mind!
Insurer: Trupanion
By: Ann
I’m totally shocked whenever I file a claim
I’m totally shocked whenever I file a claim. SPOT covers more than what I would have ever imagined. I’m impressed with their service and their quality! In my opinion, Spot is great coverage for any pet!
Insurer: Spot
By: Ginger Repec