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Multiple problems with numerous…
Multiple problems with numerous submitted claims not entered in the claims system and numerous delays due to the need to resubmit them and the need to contact customer service. Therefore, numerous delays with claim reimbursements. Also, given information on several occasions that is not consistent from customer service representatives.
Insurer: MetLife
By: customer
Metlife
Metlife does a great job providing transparency on the different insurance you can choose from. The price is affordable and is so worth it for our fur babies! I always tell people they should purchase Metlife. It bring me comfort our babies can get the care that they need and we don't have to spend an arm and a leg...or should I say paw.
Insurer: MetLife
By: Spenser
Easy to file claims
Easy to file claims. Very Responsive.
Insurer: MetLife
By: Mike
Worked directly with Vet Office
Everything was handled by the veterinarian’s front desk and the claims were something we didn’t have to worry about. This allowed us to focus on our sick boy.
Insurer: Trupanion
By: Sonia and Miriam
MetLife pet insurance is fantastic and…
MetLife pet insurance is fantastic and puts my mind at ease when caring for my sick pet. It’s such a relief to know I can give my dog the best and not go broke in the process. Love this company
Insurer: MetLife
By: Nurse P
Easy to navigate online system and…
Easy to navigate online system and enter information
Insurer: MetLife
By: customer
Filing claim was easy and fast.
Filing claim was easy and fast.
Insurer: MetLife
By: Patrick Gee