225,012+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,012 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Best Pet insurance Metlife
Fantastic, so glad I chose Metlife and so glad I went to Acacia Animal Hospital. Every time I called Metlife they always helped me with all my questions and concerns. And so nice and no problems with my reimbursements, love them
Insurer: MetLife
By: Susan
The customer service representative was…
The customer service representative was very helpful
Insurer: Sonnet
By: Allen Shirlon
I find your insurance outrageously…
I find your insurance outrageously expensive - 70% increase this year and each year it goes up a ton whether or not I claim anything. And then you are very cheap - for example refusing to cover the pads I needed for the bed b/c she was incontinent after the IV fluids or the bland food I had to feed her. When the premium was over 7,000 this is just CHEAP. I will look for alternative providers before insuring my next pet b/c I have paid way more in premiums than you have reimbursed. You also make it really hard to find a human to help which is unacceptable given cost.
Insurer: Fetch
By: anonymous
Too Long to Reimburse
Takes weeks to months to receive reimbursement.
Insurer: Pumpkin
By: customerTim Lemanski
Its ok so far
My second claim was processed very quickly. For some reason my first claim is delayed and still processing. Unsure why.
Insurer: Pets Best
By: Brianna Thimm
Why ask for feedback before the insurance is even activated???
You are asking me for feedback before my pet insurance even begins. I hope that you do not automatically filter this out and take some time to think about your automatic requests for feedback. Automation is nice, but think about the setup. I have nothing to say, good or bad, because I DON'T EVEN HAVE THE INSURANCE FOR ANOTHER WEEK.
Insurer: Spot
By: Louis
ease of use of the app & and quick payment
ease of use of the app. quick reimbursement.
Insurer: Pets Best
By: Gina Mitchell
Embrace had been excellent for the time…
Embrace had been excellent for the time I’ve had them. Covered just about all of my claims and they responded quickly any time I had a question.
Insurer: Embrace
By: jaden kiefer
Worth it!!
Fetch Pet Insurance was recommended by the rescue organization when I adopted my last dog and I am so grateful I took their advice. Within a month of her adoption, she was diagnosed with arthritis and later cancer. Because of Fetch, we were able to explore all treatment options (some of which may have been cost prohibitive without insurance) and although she was only with us a short time, we were able to give her the best quality of life possible. Our cat now has a policy and so does our new puppy - as will all of our future pets. They give us so much and it's the least we can do to ensure that the cost of treatment is never a factor when making decisions relating to their care. The puppy was hospitalized recently for eating something she shouldn't have and the claim process couldn't have been easier. Fetch sent updates on the status of the claim every step of the way and we were reimbursed within days.
Insurer: Fetch
By: CM
Greatest insurance company in canada
I love how easy it is to deal with sonnet, simple to understand everything the way they break it down for laymen like me. Also they seem to have the best pricing I can find. I recommend them to everyone I know that is looking to improve their insurance.
Insurer: Sonnet
By: Reviewer