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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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The helpfulness of Josh
The helpfulness of Josh, Eric, and third person. Each provided explanations and was thorough. All of my questions were answered. Great service representatives!
Insurer: Fetch
By: Medicine Hawk
Very disappointed with my rate increase…
Very disappointed with my rate increase with a 2 year old cat. Also, they sent me a quote lower than I am paying. I called on several occasions to check this out and basically, they said, just like people, as you age health insurance goes up. The person I spoke to at Pets Best today could not review policy with me. She said she could not see it. Not good customer service.
Insurer: Pets Best
By: Catherine Allen
My puppy had two different hospital…
My puppy had two different hospital visits back to back for the same thing and claim is still not settled on the first hospitals visit. The second hospital claim is already closed a\yet no re imbursement.
Insurer: Embrace
By: Angela Bukala
Embrace has been very helpful so far!
Embrace has been very helpful so far. I do recommend getting your cat and/or dog signed up for an insurance plan as soon as you adopt them. The exclusion for pre-existing conditions can be quite harsh if you wait to sign them up. I will always sign up my furbabies for a policy right after I adopt them! It is MUCH better to have an accidental policy and never use then to have an accident and not have an insurance policy! With cats and dogs, anything can happen even if we are careful!
Insurer: Embrace
By: Ardith Schweiger
The BEST!!!
The easiest, best, most helpful insurance company I have ever dealt with. Bless them
Insurer: Pets Best
By: Lauren Morrongiello
Prompt Claims Review
We submitted bills for routine wellness services and were mildly perturbed to receive an emailed form letter requesting our dog's complete health history. That seemed unnecessary as none of the charges submitted for reimbursement pertained to anything suggesting treatment of a preexisting condition or other uncovered service. A day later, and before we replied to the request for records, we received an email informing us that our claim had been approved in full. We will provide the requested records because Spot is certainly entitled to them, but it was very reassuring to learn that that claims aren't being routinely delayed for pre-textual reasons. The quick turnaround of our claim demonstrated that reasonable people are reviewing claims and making intelligent decisions about what is and isn't relevant to approval. The explanation of benefits was promptly received, clear and concise. (Praise not heaped on most human health insurers). We hope our beloved companion never suffers a serious injury or illness, but this prompt, efficient, and properly documented claims experience has boosted our confidence that Spot Pet Insurance will promptly provide the promised financial assistance should it ever be needed.
Insurer: Spot
By: David Williams
Easy
Easy, clear coverage, simple process and fast payment.
Insurer: Spot
By: Ted Gerhardy
My dog was recently quite sick and the…
My dog was recently quite sick and the cost ended up being over 1k, spot didn’t question it didn’t ask questions they just helped me paid as expected great insurance!
Insurer: Spot
By: Rhys Brace
Helpful and Thorough
Helpful and thorough. The process is easy to submit a claim. Anytime I have had to speak to a representative they have been very helpful. They try to do the best for the customer.
Insurer: Spot
By: Veronica
Many Pets is simply the best.
Many Pets is simply the best. I just can't emphasize how important it is to insure your pets. This way you know you can afford to treat your best friend with all the health care they need throughout their lives. I love the friendly and caring service I have received from the associates I have had the pleasure of speaking to as well. I highly recommend
Insurer: ManyPets
By: Kim