225,012+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,012 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Don’t hold your breath for reimbursement, it takes forever
Takes forever to get some of your money back. Why isn’t pet insurance like human insurance. Bill through them first then bill us. I don’t understand that. My dog needs medication and it takes them a month to reimburse, by that time I’m already paying again. I also have the best wellness plan, but don’t need things like a microchip so it’s kinda a waste.
Insurer: Pets Best
By: Amber Guzman
I cannot say enough good about this…
I cannot say enough good about this company! I have had this insurance for, maybe 20 years. I will never be without them. I have saved tons of money bc of them. Caring thoughtful personable. They actually call you when your pet passes. Claims are easy and timely. If they need more info, THEY reach out to your vet they don’t wait for you to provide it. I have recommended ASPCA Ins to many friends and they are so thankful and happy with the service. I don’t think people understand that this is just like people insurance, read read read your policy and know your coverage. I’m a customer for life!
Insurer: ASPCA
By: Valerie Ollar
Easy to apply
Easy to apply. Great choices and prices
Insurer: ASPCA
By: LONA GABREE
Beyond disappointed with this company
Beyond disappointed with this company. Read the fine print as they have just increased the cost substantially because my dog turned 5. They were not at all transparent about prices increasing when I signed up when my dog was a puppy. The customer service reps only explanation was we are allowed to make increases… we are an insurance company. I cancelled their policy and do not recommend them .
Insurer: Fetch Canada
By: Jamie
Nice / easy to do and as we all are…
Nice / easy to do and as we all are having hard time now this makes sense / I have hard time paying big vet bills , but I will always take care of my pet so it’s worth it
Insurer: ASPCA
By: Janet Milton
Absolutely terrible experience working…
Absolutely terrible experience working with PetsBest. They will actively sabotage your pet's essential care by justifying everything they can as a pre-existing condition. Their customer service is rude and apathetic. Your monthly bill is not worth its weight in dog water. And in anticipation of PetsBest's boilerplate response: no you are not sorry, and I will not be having a great rest of my day thanks to the financial and emotional toll your unethical and terrible "service" has taken on our dog and our family.
Insurer: Pets Best
By: Evan West
Filing a claim was easy
Filing a claim was easy. Communication via email was concise every step of the way. Updates were sent from start to finish so we didn't have to wonder what was happening.
Insurer: Embrace
By: Wendy James
Excellent customer service
Excellent customer service, responds quickly.
Insurer: Sonnet
By: Sarah Duplain
Great dog insurance
Great dog insurance. Excellent customer service. Easy to process invoices.
Insurer: Figo
By: Steven