225,012+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,012 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Raised my premium 50% overnight after eight years being a customer
Well…I was happy with Embrace, mostly, for years. Then they said they were going to suddenly raise my premium 50%. I hadn’t made any big claims or anything…the cats are just a year older than they were last year. Well I got a policy somewhere else for slightly LESS than I’d paid Embrace even before the 50% raise. And when I called to say I was doing it, they didn’t do anything to keep me. Only if I slashed my coverage to the bone. They just let a customer go after eight years. That’s the kind of company they are, apparently.
Insurer: Embrace
By: Ashley Magnifico Cassell
Easy to access the customer service and…
Easy to access the customer service and respond is quick and clear
Insurer: Sonnet
By: Johnny T
We have had many claims with…
We have had many claims with Embrace—always an excellent experience. Easy process, timely payment, clear explanations. Happy customer for more than 10 years
Insurer: Embrace
By: LGW
Trupanion is the BEST!
Excellent claim service. All reps are caring, informative and knowledgeable. I recommend this company strongly. We have been client for 14 years ever since our dogs were pups.
Insurer: Trupanion
By: Jim
Good helpful call centre individuals.
Good helpful call centre individuals.
Insurer: Fetch Canada
By: Akshay Pandey
I can say that I selected Pets Best…
I can say that I selected Pets Best because of its reputation. And I have been very happy with its handling of my claims.
Insurer: Pets Best
By: Phillip Gordon
The worst insurance company ever
I just cancelled after two months!! They paid absolute nothing after I spent thousands on my dogs care😡. Absolutely the worst company ever!
Insurer: Pets Best
By: Marian
Quick and friendly!
I love the easy claim process, and everyone involved was super nice! Thank you.
Insurer: Lemonade
By: Mimi
Happy with Healthy Paws
All of my interactions with Healthy Paws have been great. I have three dogs insured under Healthy Paws. I inherited a dog and was able to easily transfer over the insurance from the previous caregiver to me. I like the flexibility of building the coverage I want, and their premiums are reasonable. I recently had my first claim with Healthy Paws when my young dog had a neurological issue. When I knew the vet bills would be high I called the customer service line to discuss with them the process. They were super helpful and comforting. They requested my vet records ahead of time so that when I did submit my claim the process went smooth and I received my reimbursement quickly. I am very happy with Healthy Paws. They were very compassionate in all of my interactions with them.
Insurer: Healthy Paws
By: LC
Very easy to get set up
Very easy to get set up. Great customer service.
Insurer: Figo
By: Tim