225,012+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,012 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
225,012 total
What are you looking for?
Most selected providers in "July, 2026"
This chart shows the distribution of the most selected pet insurance providers in July, 2026.
Providers with highest rating
20,008 reviews
11,406 reviews
5,987 reviews
55,033 reviews
15,508 reviews
Category with most reviews
This chart shows the distribution of review categories.
Delay and Confuscate
This company insists on not paying for over $3k in medical bills (the total amt was over $18k.) They claim my baby's epilepsy was the reason he was hospitalized rather than the fact that he had a life-threatening infection. It happened Nov 22. They paid some, then denied the appeal for the rest Aug 23 (9 mo later.) Now I have to do a 2nd level appeal for which they are allowed another 6 mo to complete. This is appalling and unacceptable when I pay them top dollar for insurance for my pets. If you have a better insurance provider, keep them.
Insurer: Pets Best
By: Jamie
Met Life
Best thing I ever did. Met Life has been awesome. Answering all my questions and emails promptly. Ease of claims. Quick, fast returns!
Insurer: MetLife
By: Tracy
I've never had such a smooth experience…
I've never had such a smooth experience with an insurance company. It costs a bit more to insure my pet here, but they've covered every applicable claim without an issue. My pet is better cared for because I don't have to worry about costs, which is the point really. Highly recommend
Insurer: Embrace
By: Lisa
Easy Claim Process
It was easy to file a claim and my disbursement was sent quickly.
Insurer: Fetch
By: Sherri E.
I just began
After a horrible experience with Fetch by the DoDo, I compared companies. It seems they have a family-plan and other perks; so, after comparing Metlife with other pet Insurance companies. I have three dogs, and luckily I haven't had to make a claim.
Insurer: MetLife
By: Rob
Easy process and updates along the way is appreciated!
To submit a claim was easy through the app. It also provides expectation (i.e how long the process takes, don’t call before that time frame, and info on what to submit). I appreciate that Fetch sent me updates during the process (so I am not wondering that my claim got lost/ignored . Once approved I received direct deposit which is fast and convenient. Although I only received $34 out of $668 bill, the calculation is correct according to my policy and i already anticipated it. Overall smooth clear and good experience.
Insurer: Fetch
By: Johanna W
Very simple and easy to use website for…
Very simple and easy to use website for information and claims. Customer service is responsive and was very helpful.
Insurer: Embrace
By: Stefan B.
Easy filing process
Haven’t yet received payment but the claim filing process was simple, straightforward and quick. I really appreciate that.
Insurer: Figo
By: Cindy