225,012+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,012 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Slow Reimbursement With Claims
I do like this insurance company. My one big complaint is that it takes a very very long time for the company to reimburse you for a claim and it's getting longing. One of my claims I filled July 25th and then several shortly after and I'm just now getting reimburse, August 23rd. But I do appreciate that I don't have to jump through hoops to put and claim in and I've had no problems with the claims that I've put in.
Insurer: Pets Best
By: Dawn Ackermann
Excellent Customer Service
Excellent Customer Service
Insurer: Sonnet
By: Ashique Rahman
Easy, friendly, and reduces stress
Every interaction I have had with fetch has been easy and smooth. When I have had to make a claim the process is easy, and payment always comes fast after my claim has been approved. Having a pet come down with health issues is stressful and having Fetch pet insurance has really made those unexpected trips to the vet not as stressful.
Insurer: Fetch Canada
By: Laurie Doherty
Improvement
The first 6 months they were terrible.Lately when you call you get a pleasant person who speaks English.I insure 3 dogs with them …a few claims and I thought they would choose not to renew …they did renew with no premium increase- and gave me an additional $500 of insurance @ no charge.Keep it up met life
Insurer: MetLife
By: Anna
DENIES MOST CLAIMS
I am in healthcare so I understand insurance. I have been denied all but one of my claims. My prescription food is supposed to be covered. You stated dermatology would be covered. But you deny everything.
Insurer: Figo
By: Thai-An
Definitely keep you informed with your claim
Claim was taking some time. Longer than it usually takes to process but they were excellent in keeping in touch with me and informing me of the delay and haven’t forgotten about me and my pet babies
Insurer: ASPCA
By: Tammy Herrington
Trupanion is the best
My one year old ate an sos pad and became sick and lethargic Our veterinarian Dr Rubia at Humber Valley took excellent care of Olive and explained everything Having Trupanion insurance proved to be the right choice because the claim process was fantastic and fast.They texted me everything as it was happening.Great service TrupanionNot having to worry about financial costs just getting the best care for Olive who is doing great After rates were increased I considered canceling Trupanion customer for life 🙏
Insurer: Trupanion
By: Paul
Easy to submit claims
Easy to submit claims. Clear explanations of rejected claims
Insurer: Embrace
By: Toni Thatcher
Long time customer
I've been dealing with Sonnett for a number of years on multiple vehicles and I have to say it is the easiest insurance company I have ever gotten insurance from. Everything is online and at my fingertips when I need to access things like forms, balances and so on..
Insurer: Sonnet
By: Veronica Bernard