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Pet parents across the U.S. and Canada have left over 208,919 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trustworthy insurance who stands by…
Trustworthy insurance who stands by what they promise. Thank you
Insurer: MetLife
By: customer
cat owner
this is my first time purchased the pet insurance. so, i do not have any experience for this insurance.
Insurer: MetLife
By: OLIVIA YEE
EXCELLENT CUSTOMER SERVICE
The rep I spoke to on the phone was very nice and very knowledgeable. He was able to give me an apples to apples comparison of your coverage vs. my current coverage and I realized I was paying way too much than I should have.
Insurer: Nationwide
By: Vicky Cooper
I had never used the insurance before…
I had never used the insurance before so I was pleasantly surprised that the Pet ER was able to get an approval instantly and refund my money I had paid on the spot. I didn't ask about using this until we had picked up our Pet, I only wished I had asked when I dropped her off. I also submitted invoices I had paid and the approval only took a day or two. Trupanion paid exactly what the policy said. The only thing that wasn't covered was an exam by the first place we went to which makes sense but it was still under the emergency care she was being given, not a regular vet exam. Overall very pleased with how it worked, how much was paid and would highly recommend for anyone's pet insurance. I hope I never have to use it again but if I do, I know I will feel well taken care of.
Insurer: Trupanion
By: Rebecca
Amazing service
Amazing service. Highly recommend
Insurer: Pumpkin
By: Mike
Curstomer service with Rebecca was…
Curstomer service with Rebecca was great when signing up and asking questions.
Insurer: Prudent Pet
By: Pat
Recent Claim Submission Experience
well, thus far, I've been successfully able to submit a claim via email, a big thing for this "technephobe". MetLife Pet processed my claim, and provided my "refund" (or whatever its term) in a timely manner! Thank you for that!
Insurer: MetLife
By: Leslie K.
Everything went great and got my refund…
Everything went great and got my refund thanks again Fetch
Insurer: Fetch
By: JAMES REIDENBACH
Fair
Originally I have problem with my claim. After talking with them, it turned out to be a miscommunication and the claim was settled. Fair people, willing to listen. Recommend
Insurer: Embrace
By: Ronald Smith