208,919+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,919 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
208,919 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
2 reviews
19,717 reviews
10,988 reviews
5,238 reviews
55,032 reviews
Category with most reviews
This chart shows the distribution of review categories.
Gonna switch pet policy
They take forever to process claims. Never received any reimbursement on my 2024 claim. With my ‘25 claim, I only received a small fraction of my claim amount. On the annual wellness claim I got $30. According to policy coverage, I should have received more. Then my dog’s dental was only partially reimbursed. I don’t understand and I’m not very happy. Having no policy would have actually been more cost effective leaving money in my pocket!
Insurer: Pets Best
By: S
Franklin was super nice and transparent…
Franklin was super nice and transparent with me, he was beyond helpful. I genuinely appreciate his help.
Insurer: Nationwide
By: customer
You are making too many mistakes which…
You are making too many mistakes which is not only costing your customer money, but wasting our time. Your hold times are too long.
Insurer: Healthy Paws
By: Chute Adrienne
Great claim turnover time
My claim was completed in just a few days. In addition, customer service is always exceptional!
Insurer: MetLife
By: Mary McKenzie
Best care and coverage
This hospital has the best care ever. This insurance keeps up great communication with claims processing and is caring enough when our other dog didn’t survive cancer they sent a condolence card.
Clear and Easy to Use
Layout was very clear and interactive portion was easy to use. Information was pretty clear and I like that you were able to switch information back and forth to compare pricing and coverage easily before choosing.
Insurer: MetLife
By: debmwright
Over priced and please beware they…
Over priced and please beware they charge you a month in advance just in case your policy lapse
Insurer: Nationwide
By: Tierra H
Disappointing Experience With Wellness Visits
Even when a visit is clearly a routine wellness check, PetsBest treats it as an illness if the vet prescribes or even mentions any medication. They don’t care about the explanation —just the medication name on the paper. This leads to denied claims and unnecessary headaches. Really disappointing and frustrating experience.
Worst to do they won't cover nothing…
Worst to do they won't cover nothing your just paying for company to get rich and to pick and choose who claims get prioritized first so it not worth it it's better to go with private incrance or a life insurance for yourself u can use your own life insurance policy like a loan it's mostly for the poor this company make u think stuff will be done but your not safe u will see jus wait to see how many stuff is refused get a credit card or life insurance for yourself and u can always call to get money for your life insurance way better option
Insurer: Trupanion Canada
By: Leion Voldimier