225,306+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,306 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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PetsBest the Dog's BowWow
PetsBest online wellness claims process was quick and easy. Received notification of processing almost immediately. Had an easy to read EOB via email within 2 days and money in the bank within a week. Can't ask for better service than that.
Do Not Buy
Figo used to be good but no longer do they support your concerns. They have double billed me several times and say they can’t fix it. The customer service is awful and accounting is even worse. Do not purchase it. You will regret it later
Insurer: Figo
By: C
Adoption of our dog
Decided after all the money I spent on my beloved dog in her 14 years I decided to take out insurance. Hopefully my new dog won’t need as much medical care
Pet Owner
Filing a claim with Pets Best is easy and straight forward. The response time is immediate. I get notice that my claim was received and I get notice a few days letter that the claim has been processed. I have auto deposit for reimbursement, and the payment is in my account a few days later. I've never had any issues filing a claim or getting reimbursed if appropriate.
Insurer: Pets Best
By: Terri
0 star is what they deserve
Extremely Disappointing Experience with Lemonade Pet Insurance – I Would Not Recommend This Company I strongly encourage pet owners to research other pet insurance companies before choosing Lemonade. My experience has been extremely disappointing. When I purchased my policy, my pet had no prior veterinary medical records. I purchased insurance in good faith, expecting the company to provide the protection and peace of mind that pet insurance is supposed to offer. When I submitted a claim, Lemonade denied it. I then went through the appeal process, hoping for a fair and thorough reconsideration. Even my appeal was denied. What is the point of having an insurance policy and paying premiums if getting coverage when you need it becomes such a frustrating battle? The entire experience has destroyed my trust in this company. I expected transparency, fairness, and accountability. Instead, I was left feeling unsupported and extremely disappointed. Pet owners purchase insurance to protect their beloved animals, not to spend their time fighting an insurance company over coverage. Based on my experience, I would not recommend Lemonade Pet Insurance. I strongly suggest looking into other companies before making a decision.
Insurer: Lemonade
By: Farinasp
First Claim
VERY easy to submit claim. Uploaded scanned PDF of bill and vets diagnostic results and it was processed VERY fast! 1000% better than the pet insurance I had years ago for my other German Shepherd!
Insurer: Pets Best
Veterinarian: The Animal Doctors of Anaheim (Formerly La Palma Veterinary Hospital)
By: Jeffrey
Very Fast Claims Processing
My claim was settled in about 3 days.
I would have given them 0 star
Extremely Disappointing Experience with Lemonade Pet Insurance – I Would Not Recommend This Company I strongly encourage pet owners to research other pet insurance companies before choosing Lemonade. My experience has been extremely disappointing. When I purchased my policy, my pet had no prior veterinary medical records. I purchased insurance in good faith, expecting the company to provide the protection and peace of mind that pet insurance is supposed to offer. When I submitted a claim, Lemonade denied it. I then went through the appeal process, hoping for a fair and thorough reconsideration. Even my appeal was denied. What is the point of having an insurance policy and paying premiums if getting coverage when you need it becomes such a frustrating battle? The entire experience has destroyed my trust in this company. I expected transparency, fairness, and accountability. Instead, I was left feeling unsupported and extremely disappointed. Pet owners purchase insurance to protect their beloved animals, not to spend their time fighting an insurance company over coverage. Based on my experience, I would not recommend Lemonade Pet Insurance. I strongly suggest looking into other companies before making a decision.
Insurer: Lemonade
By: Farinasp