225,306+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,306 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Unexpected Pet Illness - Covered!
My dog got unexpectedly sick last week and needed 2 trips to the emergency vet before needing almost 2 days of treatment at an animal hospital. The charges kept adding up, but I had security knowing that I was mostly covered by my pet insurance. Pets Best processed 2 of 3 claims in the same week and the third claim just a few days longer (due to the weekend). My coverage was great and I got 90% back (except for a couple specific medications). Considering how much I spent on my dog's care, I was so happy to know I was covered and getting most of my money back. I am just waiting for the last return to process through my bank before everything can officially be behind us. Thankfully my dog is back to normal and doing well!
Insurer: Pets Best
By: Katie
Pets Best
I have been with Pets Best since 2004 and would not have any other insurance for my puppies!
Claim Filing
I find filing a claim with Pets Best to be easy. Their claim submission program allows you to attach the invoice from the Vet right to the claim. I have Suburban Animal Clinic email the invoice to me. I screen shot it to my photos and attach it to the claim from my photos file. James at Suburban Animal Hospital in Roseville, MN is great in the office there. He is cordial, courteous, and professional at all times. And we absolutely love our Vet there, Dr Lewis. She is an absolute gem! She knows her stuff and is so good with Legend I’m never concerned about his welfare when he goes to see Dr. Lewis.
Nice to have for your pets
I was advised years ago to purchase pet insurance by my vet. Soon on of my pets had to undergo spine surgery. . Another cancer took her away. Another digestive issues along with dental surgery. Another the same. The insurance will provide wellness care accidents etc. cost depends on coverage and deductible. Just like health insurance for a person. It will over time increase cost. BUT WITHOUT IT YOU ARE ABLE TO RECOVER 80 % for cost. Once you file necessary medical reports. Do not have a pet without medical coverage.
Insurer: Pets Best
By: Frankie
CARING FOR TROY
I have been satisfied with Pets Best Insurance because my dog, Troy, has needed veterinary care many times. Troy suffers from allergies and has ongoing issues with his back legs, which often cause him to limp. Because of these health concerns, he has required multiple visits to the veterinarian for examinations and treatment. Pets Best has helped me manage the cost of Troy's veterinary care. I have not had any major issues with my policy or claims experience. Having insurance has given me peace of mind knowing that Troy can receive the medical attention he needs when health problems arise. Julio Roldan Owner of Troy the Bully
Fast & Easy
I've heard horror stories about other insurance companies taking months to respond to submitted claims. That's never the case with Pets Best...I will submit a claim and usually receive a response days later and the payout a few days after that. The online claim process is fast and easy and the premium is at a reasonable and competitive cost. I recommend them to everyone I know
Thank God for Pet’s Best!
Pets’s Best is THE best! We have used them for over 3 years and they have made it possible for us to give Bella the best possible care. She swallowed a metal needle threader and had to have surgery a couple of years ago plus she’s had pancreatitis and allergies! Pet’s Best has literally saved us thousands of dollars! I highly recommend them.
An 80% price hike, and cancelling is an obstacle course
Insured my dog for a year, never filed a single claim. My renewal arrived at $710.59 — up from $394.77, an ~80% increase for a healthy dog with zero claims. Leaving was worse. Enrolling took minutes online, but cancelling? The website chat told me cancellations can't be done by chat — phone only. I called, and instead of cancelling, they emailed me a form with a pile of questions to complete. Signing up: two clicks. Cancelling: a phone call and an interrogation form. If a company makes it this hard to leave, that tells you everything about how they treat customers. Switched to a competitor for less money and none of the gymnastics.
Insurer: MetLife
By: Allan
Be careful as your pet ages
So my dog was on the insurance for a few years and it kept going up incrementally. It was only after he turned ten that it jumped up +20/month without any communication to me regarding the cost increase. I was in between jobs and struggling financially so I switched to accident only thinking I could put him back on his old policy once I was in better shape financially. I have never made any claims and have probably paid them thousands of dollars in the time I was with them. When I called today they said they couldn’t switch him back they would have to cancel the policy and requote me. The quote came back at $250/month. What a scam. I’ve paid this company thousands of dollars for absolutely no help with my pet, save your money.
Insurer: Pets Best
By: Rachel
An amazing facility and staff
Had our Shih-Tzu get the "zoomies" after a bath. She ran and jumped, and "pop" goes the left rear leg at the knee. Had the consult, did the procedure and had all the trust and respect for this outstanding canine orthopedic surgery. Doctor and staff were very pleasant, professional, and did an exceptional job. You owe it to yourself to choose Hill Country Vet Surgical Specialties, you'll be glad you did. And so will your four legged companion.