222,947+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,947 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer Service was polite and helpful.
Customer Service was polite and helpful.
Insurer: Nationwide
By: customer
Very helpful and easy to sign up my new…
Very helpful and easy to sign up my new pup.
Insurer: Nationwide
By: Catherine Stevens
Pets Best consistently exceeds my expectations
"We have had a lot of vet bills this year, astonishingly so. I had never had to use our policy before though we've had it several years. Pets Best has been amazing in processing the claims and in sending payment very quickly. It has made the worry less. Thank you Pets Best. "
Pets Best is Dependable
We first got Pets Best insurance when we got our second dog in 2023. We couldn't have seen it coming, but 5 months later our other dog was diagnosed with cancer and needed a potentially life saving surgery. It was such a relief to be able to say yes without any hesitation to save her life. Pets Best was there for us and within less than one month reimbursed us to the full extent of our insurance plan. We have been loyal Pets Best members since and have recommended them to all of our friends with pets. The ability to say yes to pet care without worrying about the financial burden is a huge relief and one that we highly value as pet owners.
Insurer: Pets Best
By: Becca
Love these guys!
The smartest thing I ever did with my 2 dogs was to get them health insurance the moment they were eligible to get it. Our last 2 dogs didn't have it and racked up impressive costs in their lifetimes. Pets Best has come through when needed and has always been easy to utilize. Recently one of our boys decided to quietly eat a small piece of cloth and then followed it with a lot of long grass and long story short, had to have it surgically removed from his stomach. Without Pets Best, that would have been really expensive. The knowledge that I never have to think twice (financially) about veterinary care for our boys is an incredible feeling. Their rates are totally fair and their coverage is excellent. I often look back and consider this one of my smartest pet decisions ever.
Outstanding service and coverage.
I wanted to share my positive review, as encouragement to anyone looking for insurance. My beloved cat Pierre, has unfortunately had a few issues, from eye surgery, pancreatitis and recently another abdominal obstruction surgery to remove a hairball. Without Pets Best, I don’t know how I would have been able to afford the care my cat had needed, and I am so grateful for how easy the process has been, every single time. Before experiencing insurance first hand, I was always worried of claim denials, but every single claim I have had, my coverage has been incredible and I have not had a single issue with any claim. Submitting my claims has also been easy and in the midst of emergency surgeries and the worries that follow, I am grateful to Pets Bets for making the financial stress that much lighter. Again, a huge thank you from me & my baby Pierre. And high, high recommendations. - Zienna
Wellness Benefits Help!
It’s gratifying to care for your pets wellness. Thank you Pets Best for the great benefit options.
Extremely Pleased With Pets Best Insurance
"I requested payment via direct deposit; however, I forgot that I had changed accounts since last reimbursement. I called Customer Service several times after I realized my error and they kept me informed as to when first account returned funds and when check was cut. I think over the 2-3 week period, I probably talked to 3 or 4 customer reps and all were extremely helpful. If I had correctly updated my information, I would have received the direct deposit probably within 10 days of filing my claim. I have been with Pets Best since 2008 and have always been treated with respect, kindness and helpfulness."