154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 08, 2024

Love MetLife

Excellent company to do business with. Easy to submit claims and they are quick to process. Recommend them highly.

Insurer: MetLife

Veterinarian: Bound Brook Vet. Clinic

By: Catherine

Useful
June 08, 2024

Shadow

ASPCA is wonderful!! My Shadow has been getting ultrasounds, biopsies, etc. ASPCA has been awesome and has not taken long at all to process my claims. I’m so grateful for them! I would and have recommended them!!

Insurer: ASPCA

By: Vicki

Useful
June 08, 2024

My furry friend was enrolled with…

My furry friend was enrolled with Accident and Illness plan for almost two years. After she was treated for an illness recently by the local vetanerian I filed for insurance of the $600 bill. Upon inquiry of the coverage they told me they needed a full record of my pets wellness records, which the veternian furnished to them. Again I called to see what benefits I would collect after the $250 deductible and still they put me off by saying they needed more information about the meds used for treatment which was clearly itemized in the bill furnished to them already, as if it was not necessary. Always a reason not to process the claim. Two years of premimuns for $0. Stay away from this company.

Insurer: Spot

By: Jeff brooks

June 08, 2024

Super long claims process

The agent was pleasant and knowledgeable. In fact all of the agents have been outstanding so far!! 🤌🏽 I gave it a 3 stars due to a long process in filing a claim. It’s been day 3 and it hasn’t even started to be reviewed yet! I was informed it could take up to 30 days!! I dislike it being unacknowledge for so long. I’ve began looking at MetLifes pet insurance policy! Although I do like the affordable plan.

Insurer: Embrace

By: customer

June 08, 2024

Thank you!!!

I just finished registering my new pup for coverage, I chose a $200 deductible this time around. I previously had a $700 deductible. I also added complimentary care as I wish I had of had it in the past. Acupuncture is expensive! Quick recap of my last pup... Total submitted to Trupanion: $38,520.30 Total paid in monthly premiums: $3,180.59 Total paid out by Trupanion: $23,179.27 There's many things Trupanion doesn't cover, but they saved me $20,000, and provided top notch customer service along the way. They're more than an insurance company, they're embedded in so many Veterinary clinics making their claim process seamless. I'm entirely grateful for Trupanion ❤️

Insurer: Trupanion Canada

By: Nikki Greer

Verified June 07, 2024

Highly recommend Embrace Pet Insurance

Highly recommend Embrace Pet Insurance. Professional and quick to respond. No fuss.

Insurer: Embrace

By: Tascha Clapperton

Verified June 07, 2024

I am so glad I got accident insurance when I did.

I got accident insurance because I've heard of dogs getting attacked in dog parks. My 150 lb puppy is a 15 month old Armenia Gampr and very playful and very timid. He could get seriously hurt by an aggressive dog. Instead he was tied to a heavy metal table by a well meaning friend. He got spooked and ran with the heavy table bouncing behind him. He tried to get away from the table but it broke his femur. There was a kind vet who saw him immediately and xrayed him. She referred me to an orthopedic surgeon. He got surgery within 24 hours. It was repairable via minimally invasive surgery and he was walking the next day. If I didn't have the insurance it would have been a very difficult decision to make. With the deductible plus 20% I'll pay out $2500 instead of the 9k of would have cost. Spot reimbursed me within 48 hours of submitting my claim. I'm thinking of increasing the coverage and deductible. Spot was so easy to work with and their response time was very fast. I'm so glad I chose Spot.

Insurer: Spot

By: Helen Cook

June 07, 2024

Great support & knowledgeable

I had the pleasure of working with Joshua and Samantha on adding a new puppy to our policies. They were both very accommodating and a pleasure to work with!

Insurer: Fetch

By: Donna

June 07, 2024

I recently filed a claim with Pets Bets…

I recently filed a claim with Pets Bets Insurance and was thoroughly impressed. Here’s why: 1. Submitting my claim was a breeze. Their online portal is user-friendly, with clear instructions and a straightforward form. 2. I received my reimbursement within just 10 days, which was faster than expected and extremely convenient. 3. The customer service team was responsive and helpful. They quickly addressed my questions via phone and email, providing knowledgeable and empathetic support. 4. My policy covered a wide range of treatments, from routine check-ups to emergencies, providing peace of mind during a stressful time. 5. Pets Bets Insurance was upfront about coverage and exclusions, keeping me informed throughout the process with no hidden surprises.

Insurer: Pets Best

By: Charles Ridley

Verified June 07, 2024

Stephanie D

Stephanie D. was very knowledgeable with what insurance would be most beneficial for my pet. She spend the time going over the differences for each level of coverage and what makes the most sense. She made the experience in selecting the appropriate insurance.

Insurer: Prudent Pet

By: Lee Norgren

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