154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 06, 2024

Great experience

Talked to Amanda Mello. She was fantastic. Answere all my questions honestly and was very knowledgeable. Thank you. Gary

Insurer: Fetch

By: Gary

June 06, 2024

They pay as promised just takes a…

They pay as promised just takes a little longer than they quote. They say up to 30 days to process but it’s usually closer to 35

Insurer: Pets Best

By: Tina Williams

Verified June 06, 2024

More than I could have hoped for !!!

I was totally impressed how attentive and helpful they were in assisting me with my pet insurance needs. Everyone one that I talked with was so pleasant and the turn around time to get reimbursed was phenomenal. Thank you for being there for me and Maxx

Insurer: Spot

By: frederic

June 06, 2024

10 years / no claims. Dog died and Fetch sent me a bill because I didn’t meet the deductible

At just over 10 years my corgi suddenly fell ill. I was able to get him to a pet emergency where they worked on him for 40 minutes. Sadly, my corgi / Aussie Shepard cross passed away. I had made no precious claims and regularity paid the monthly bill. The cost of intubation, medicine and cpr was $263 which I paid. Then after I submitted the bill for reimbursement. Fetch took 3 weeks and sent me multiple notifications that they needed more time. Upon their decision I was quoted a cost of $263 to be paid to them because I did not reach my deductible of $750. A BILL!!!!!!! This is a faceless corporation. All of the feedback customer reviews are from only satisfied customers. Don’t fall for it. This is a faceless corporation. Don’t use them. Save your money. Over time those $50/month will offset any big vet bills. Don’t make the mistake I made.

Insurer: Fetch Canada

Veterinarian: Mountainside Pet Emergency

By: Brian

Useful
June 06, 2024

Waited months and months for a medical…

Waited months and months for a medical review while I continued to pay premiums. They pestered my vet over and over for the same information. They put all my claims on hold and have now told me that my dog will not be covered for basically anything. My rates went up 300 this year and now I can't even use her insurance. Good luck if you choose embrace.

Insurer: Embrace

By: Christopher Biek

Verified June 06, 2024

Spot is a great insurance company make…

Spot is a great insurance company make sure to keep all your receipts and submit your claims

Insurer: Spot

By: Rosa Hobson

Verified June 06, 2024

Works Likes a Charm

I’ve heard horror stories about pet insurance, but Spot has been great! The process was very easy, I was reimbursed promptly for claims, and they are very customer service oriented.

Insurer: Spot

By: Kathleen McLaughlin

Verified June 06, 2024

Rebecca with the hair WAS GREAT…

Rebecca with the hair WAS GREAT CUSTOMER SERVICE. VERY HELPFUL AND LETS YOU KNOW EVERYTHING CLEARLY. FUNNY AT THAT.🤣. ME AND MY FIANCE WAS JUST LAUGHING SHE DIDN'T EVEN KNOW SHE HAD A WHOLE CROWD LAUGHING. SO SHE NOT JUST ANY SELLER WHO TRIES SELLING YOU SOMETHING AND GETS YOU OFF THE PHONE. SHE ACTUALLY HELPS YOU FIND THE BEST PLAN FOR YOU. (SHE'S NOT PUSHY ALSO LIKE ALOT OF SELLERS ) SO I WOULD RECOMMEND THIS COMPANY AS WELL BECAUSE MOST OF THE TIME I HANG UP THE PHONE. THIS IS A GOOD COMPANY I CAN TELL.

Insurer: Prudent Pet

By: donnydgmail.com

Verified June 06, 2024

It was easy to submit a claim and I was…

It was easy to submit a claim and I was reimbursed quickly

Insurer: Spot

By: MR

June 06, 2024

Easy to set up and view options

Easy to set up and view options

Insurer: Fetch

By: Brenda Phillips

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