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Do not get trupanion for pet insurance
Do not get trupanion for pet insurance. They sound great in the beginning, promising they don’t increase costs as your pets age and even quoting insurance is $36-$100 for most dogs. They start you at a great price. Here is what they do once you are locked in with them and cannot change insurances once your dogs are older. We have also increased both dog’s deductibles multiple times for cheaper monthly payments so these 2024 costs are with our higher deductibles. Arrow is only 5 years old and his cost increase has been $146.64 from 2019! Hope this helps people looking for pet insurance!! Below are the MONTHLY costs Arrow total increase $146.64 Arrow 2024 209.91 Arrow 2023 126.80 Arrow 2022 117.31 Arrow 2021 92.79 Arrow 2020 74.11 Arrow 2019 63.27 Kota total increase $89.36 Kota 2024 132.03 Kota 2023 78.36 Kota 2022 90.85 Kota 2021 77.47 Kota 2020 62.12 Kota 2019 48.50 Kota 2018 48.50 Kota 2017 ? Kota 2016 42.67
Insurer: Trupanion
By: Meagan Knowles-Saunders
Great customer service so far!
Great customer service so far!
Insurer: Trupanion
By: customer
Quick Response
Thank you for processing my claim so quickly. I did not send my complete invoice and Embrace called the Veterinarian Hospital for a new invoice. That is service above and beyond. It is appreciated.
Insurer: Embrace
By: Paulette Hennessey
Very easy to file a claim great experience so far!
Very easy to file a claim! Quick response too! Ease of filing means a lot.
Insurer: Embrace
By: Marcey Britt
Fetch's service had really gone down
Fetch's service had really gone down. They lacked flexibility and each representative regurgitates policy like a robot. I submitted my claim 2 days away from their required 90 dates policy and they refused to reimburse the vet cost, when it clearly qualified. They raised my premiums every year even when they advertised no birthday increase. My rate went from $460 to now $675 a year. It's not worth it.
Insurer: Fetch Canada
By: Emily D
Kind service and timely reimbursements…
Kind service and timely reimbursements makes me feel like they care about me and my pet’s well-being.
Insurer: Spot
By: DB
Chronically late reimbursements
It never fails to miss but I don't get my EOB for at least one month after I submitted my claim. I called customer service to check on status and was told the amount doesn't matter, but that they have up to 45 days to process th claim. No "I'm sorry for your negative experience," but nonchalantly reiterated the 45 day they had to complete th claim.
Insurer: Pets Best
By: Irena Fajardo
So far I have not been satisfied
So far I have not been satisfied. Claims take far too long to process and reimburse. I'm paying a lot of money per month and I'm worried if something big happens financially I won't be able to help my dog and that defeats the purpose of this plan. Last year when I had my dogs much needed dental routine which is supposed to be included in my wellness plan I was denied stating that I needed to provide proof that I had been providing proper dental care and getting cleanings done annually from when he was a puppy in order to cover me. None of that was explained upon sign up. I rescued my dog who was already a young adult/teen in another state mind you many years ago. I don't have access to those records so how do I prove that? Absolutely ridiculous bs excuses. My dog now has a heart condition which he has no previous medical history of this is all new and scary. Still waiting, let's see if they can prove me wrong and I can change this review to a more positive one and increase the rating
Insurer: Pets Best
By: Vanessa Monsalve
They took 3 entire months to process…
They took 3 entire months to process and refund my claim. I had to reach out to each vet myself and send records. I am annoyed
Insurer: Embrace
By: Laura
Payment
I got paid super fast but I only got paid for ½ the vaccine. The other half will be in 3 weeks. I probably won’t get anything because as I understand it I am at my max. So now Lulu has to be sick in order to get any payback. Doesn’t seem fair
Insurer: Figo
By: Shelly