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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Shadow
ASPCA is wonderful!! My Shadow has been getting ultrasounds, biopsies, etc. ASPCA has been awesome and has not taken long at all to process my claims. I’m so grateful for them! I would and have recommended them!!
Insurer: ASPCA
By: Vicki
My furry friend was enrolled with…
My furry friend was enrolled with Accident and Illness plan for almost two years. After she was treated for an illness recently by the local vetanerian I filed for insurance of the $600 bill. Upon inquiry of the coverage they told me they needed a full record of my pets wellness records, which the veternian furnished to them. Again I called to see what benefits I would collect after the $250 deductible and still they put me off by saying they needed more information about the meds used for treatment which was clearly itemized in the bill furnished to them already, as if it was not necessary. Always a reason not to process the claim. Two years of premimuns for $0. Stay away from this company.
Insurer: Spot
By: Jeff brooks
Super long claims process
The agent was pleasant and knowledgeable. In fact all of the agents have been outstanding so far!! 🤌🏽 I gave it a 3 stars due to a long process in filing a claim. It’s been day 3 and it hasn’t even started to be reviewed yet! I was informed it could take up to 30 days!! I dislike it being unacknowledge for so long. I’ve began looking at MetLifes pet insurance policy! Although I do like the affordable plan.
Insurer: Embrace
By: customer
Thank you!!!
I just finished registering my new pup for coverage, I chose a $200 deductible this time around. I previously had a $700 deductible. I also added complimentary care as I wish I had of had it in the past. Acupuncture is expensive! Quick recap of my last pup... Total submitted to Trupanion: $38,520.30 Total paid in monthly premiums: $3,180.59 Total paid out by Trupanion: $23,179.27 There's many things Trupanion doesn't cover, but they saved me $20,000, and provided top notch customer service along the way. They're more than an insurance company, they're embedded in so many Veterinary clinics making their claim process seamless. I'm entirely grateful for Trupanion ❤️
Insurer: Trupanion Canada
By: Nikki Greer
Highly recommend Embrace Pet Insurance
Highly recommend Embrace Pet Insurance. Professional and quick to respond. No fuss.
Insurer: Embrace
By: Tascha Clapperton
I am so glad I got accident insurance when I did.
I got accident insurance because I've heard of dogs getting attacked in dog parks. My 150 lb puppy is a 15 month old Armenia Gampr and very playful and very timid. He could get seriously hurt by an aggressive dog. Instead he was tied to a heavy metal table by a well meaning friend. He got spooked and ran with the heavy table bouncing behind him. He tried to get away from the table but it broke his femur. There was a kind vet who saw him immediately and xrayed him. She referred me to an orthopedic surgeon. He got surgery within 24 hours. It was repairable via minimally invasive surgery and he was walking the next day. If I didn't have the insurance it would have been a very difficult decision to make. With the deductible plus 20% I'll pay out $2500 instead of the 9k of would have cost. Spot reimbursed me within 48 hours of submitting my claim. I'm thinking of increasing the coverage and deductible. Spot was so easy to work with and their response time was very fast. I'm so glad I chose Spot.
Insurer: Spot
By: Helen Cook
Great support & knowledgeable
I had the pleasure of working with Joshua and Samantha on adding a new puppy to our policies. They were both very accommodating and a pleasure to work with!
Insurer: Fetch
By: Donna
I recently filed a claim with Pets Bets…
I recently filed a claim with Pets Bets Insurance and was thoroughly impressed. Here’s why: 1. Submitting my claim was a breeze. Their online portal is user-friendly, with clear instructions and a straightforward form. 2. I received my reimbursement within just 10 days, which was faster than expected and extremely convenient. 3. The customer service team was responsive and helpful. They quickly addressed my questions via phone and email, providing knowledgeable and empathetic support. 4. My policy covered a wide range of treatments, from routine check-ups to emergencies, providing peace of mind during a stressful time. 5. Pets Bets Insurance was upfront about coverage and exclusions, keeping me informed throughout the process with no hidden surprises.
Insurer: Pets Best
By: Charles Ridley
Stephanie D
Stephanie D. was very knowledgeable with what insurance would be most beneficial for my pet. She spend the time going over the differences for each level of coverage and what makes the most sense. She made the experience in selecting the appropriate insurance.
Insurer: Prudent Pet
By: Lee Norgren
Do not get trupanion for pet insurance
Do not get trupanion for pet insurance. They sound great in the beginning, promising they don’t increase costs as your pets age and even quoting insurance is $36-$100 for most dogs. They start you at a great price. Here is what they do once you are locked in with them and cannot change insurances once your dogs are older. We have also increased both dog’s deductibles multiple times for cheaper monthly payments so these 2024 costs are with our higher deductibles. Arrow is only 5 years old and his cost increase has been $146.64 from 2019! Hope this helps people looking for pet insurance!! Below are the MONTHLY costs Arrow total increase $146.64 Arrow 2024 209.91 Arrow 2023 126.80 Arrow 2022 117.31 Arrow 2021 92.79 Arrow 2020 74.11 Arrow 2019 63.27 Kota total increase $89.36 Kota 2024 132.03 Kota 2023 78.36 Kota 2022 90.85 Kota 2021 77.47 Kota 2020 62.12 Kota 2019 48.50 Kota 2018 48.50 Kota 2017 ? Kota 2016 42.67
Insurer: Trupanion
By: Meagan Knowles-Saunders