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MetLife Came Through for Us When We Needed Them
I wanted to take some time to share my recent experience with MetLife Pet Insurance. Over the years, we've had many pets, but never signed-up for insurance. That recently changed when my employer offered it through MetLife with a discount as a benefit. I decided to sign up but was always skeptical how difficult it would be to submit a claim and get it approved if I ever needed to. Unfortunately, just a few months after I signed up for the policy, our now 16-month-old Labrador tore the cruciate ligament in her left leg when she slipped on the floor. We had TPLO surgery done, which cost $4,200, and I immediately filed a claim with MetLife after I had collected all the paperwork. The online claim submission process was very easy, intuitive, and did not require anything extraordinary or unreasonable. After a few days of waiting, I was notified that the claim was approved! To be honest, I thought it was going to be a battle to get it approved, but there were no follow-up questions or requests for any other records beyond what I had already submitted. Within a day of the claim being approved, I received an email with instructions for payment options. I selected a direct deposit into our checking account, and the money was deposited in less than 24 hours! Wow! It's hard enough to have to go through all of this drama with our pup, but having MetLife pay our claim with no questions asked has definitely provided us with some much-needed good news and relief. Thank you, MetLife! It's great to know there are still companies out there who provide great service and do what they say! I hope to never have to file another claim again in the future, but it's comforting to know that MetLife has my back if I do.
Insurer: MetLife
By: Dan
Great Pet insurance!
We love having pet Insurance with Trupanion⦠it is an AWESOME pet insurance!
Insurer: Trupanion
By: Felicia
Service a dying Art
Very professional and made the expiration s simple
Insurer: Trupanion
By: DAVID
Quick friendly communication.
Quick, friendly communication. Knowledgeable.
Insurer: Trupanion
By: Mary
First time pet insurance buyer
Phil was very pleasant to talk with. He answered the questions I had fully and in terms easily understood.
Insurer: Trupanion
By: Colleen
Jenna was so kind and informative.
Jenna was so kind and informative. I reached out to see if Trupanion could pay my vet directly for my deaf dog's foot surgery. She was so cheerful and directed me as to how to achieve that with ease and grace. My inquiry was solved within a day. Thank you beautiful Jenna!
Insurer: Trupanion
By: Deborah
Piece of cake!
It was very easy and painless!
Insurer: Trupanion
By: Faith
Best choice for your pet
It was so easy and effortless. I also was paid right away! Itâs so worth it to have this insurance
Insurer: Trupanion
By: Elena