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Great I’m excited to start with the Fetch Family
Great costumer services. Excited to start with the Fetch Family
Insurer: Fetch
By: Wendy Cisneros
She was very nice and she convinced me…
She was very nice and she convinced me to get insurance for my animals
Insurer: Prudent Pet
By: Trinell Cephas
Great customer service over the phone
Easy set up guide
Insurer: Prudent Pet
By: Imani Brown
Prompt reimbursement of my vet bill
After submitting my vet bill and providing info requested by Fetch, I received my reimbursement in a very timely manner.
Insurer: Fetch
By: Sharon
Easy and Simple claims process
Simple claims process led to a quick claims decision and payment!
Insurer: Spot
By: Daryl Edwards
zeppy & prince
it was a great experience, very helpful. staff very nice & respectable.
Insurer: Pumpkin
By: john piccolino
Coverage was exactly as expected
Coverage was exactly as expected
Insurer: Fetch
By: Carla
Policy Reinstatement
From the beginning I have had issues. From reimbursement to coverage and denials. I followed procedure and spent numerous hours on the phone. Due to the lack of customer service, and personal frustration I cancelled the policy. I was advised I could reinstate at anytime. That is not completely accurate. What is accurate is that you can not reinstate after 35 days. Of course you can start a new policy, which there is a mandatory waiting period in place for services etc. Just as any other insurance company. My fault for not questioning better and creating a clearer picture for myself.
Insurer: Fetch
By: Renee
Awful company yet again claim is…
Awful company yet again claim is denied. Had a policy for almost one year and yet again my claim is denied this time with the reasoning There is a 14 day Waiting Period for coverage of Illnesses and ligament and knee conditions when starting a new plan. Conditions which manifest during this time are not eligible for coverage.. Update: My coverage started almost 1 year ago :-) so how can there be a 14 day waiting perior
Insurer: ASPCA
By: Michael S