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Rebecca is the Best!
Rebecca is so good! She helped me get started with pet insurance for all three of my pets! Not only did she assist me in getting them insured but she educated me on the different types of insurances and which one would best fit my needs and budget. She also built great rapport and made sure I felt comfortable working with her, I wouldn’t have asked for anybody else! Thank you Rebecca! Best, Nicki, Nala, and Natti
Insurer: Prudent Pet
By: safa
So happy I got pet insurance and even…
So happy I got pet insurance and even happier I stayed with Pumpkin. They have been great!
Insurer: Pumpkin
By: Marip
I am writing this review to share my…
I am writing this review to share my deeply disappointing experience with Fetch Pet Insurance. My family and I have been paying for our dog’s insurance for over three years, trusting that our pet would be covered should any health issues arise. During this entire period, we never filed any claims as our dog remained healthy. Recently, we submitted a claim for approximately $350, expecting it to be processed without issue. To our shock, we were informed that the claim was denied because we had not provided annual veterinary check-up reports for our dog. At no point during the past three years were we made aware of this requirement. If this crucial piece of information had been communicated to us, we would have ensured compliance without hesitation. It is incredibly unfair and frustrating to be denied coverage after faithfully paying premiums for three years. We feel that we have been paying for a service under false pretenses. The lack of communication from Fetch regarding policy requirements is unacceptable and has resulted in our claim being unjustly denied. Despite reaching out to customer service, our case was not reconsidered. This lack of transparency and poor customer service has left us feeling deceived and deeply disappointed. We have essentially paid for nothing over the past three years, and our trust in Fetch has been completely eroded. We strongly advise pet owners to think twice before using Fetch insurance for their pet insurance needs. Our experience has shown that they do not prioritize clear communication with their customers and may deny claims on technicalities that were never clearly communicated. We hope that sharing our experience will help others avoid the same frustration and disappointment that we have faced.
Insurer: Fetch Canada
By: Sara Mahdavi
Spot insurance pays claims promptly
Spot insurance pays claims promptly. Their app for submitting invoices is easy to use. Very pleased with Spot.
Insurer: Spot
By: Janice Morrell
I wasnt sure about Pet Insurance…
I wasnt sure about Pet Insurance companies because I had read some very bad reviews of what is out there. My car insurance company GEICO had them as their insurance provider for Pets and I thought Id give them a call. I had a great salesperson who took the time to answer all my questions. I decided to enroll my boy. I have had zero issues with Embrace. Claims are settled on time and My dog got quite ill on 6/1/24 with a sudden onset of vomiting and although we are extremely careful with what he eats, we had to rule out every possibility of why this was happening. Thank God for Embrace. They gave us peace of mind!!!!! I highly recommend them to anyone seeking an insurance company for their Pet.
Insurer: Embrace
By: Val G.
I like the wellness package that could refund for exams 14 days before the purchase of insurance
Pumpkin is the only pet insurance, among all the options I was choosing from, that offers reimbursement on wellness fees up to14 days prior to the purchase of the insurance (with the purchase of add-on wellness package). I submitted my claims the first day I bought the insurance plan and it took only couple of days for me to get my reimbursement.
Insurer: Pumpkin
By: SS
Great customer service and quick
Great customer service and quick. No hassles and automatic claim
Insurer: Spot
By: Patti Land
Very easy to submit a claim and rapid…
Very easy to submit a claim and rapid return of eligible money.
Insurer: Spot
By: James Rielly
Prompt follow up
Overall, the refund process is prompt and satisfactory. Additionally, it wad great to share the status sending email notifications. I definitely recommend Embrace and already did to my friend.
Insurer: Embrace
By: Soo Yeon Pak