219,190+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,190 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great price and benefits.
Price, benefit options and speed if response.
Insurer: ASPCA
By: Kevin Wholey
Claim processing too long
I do like how easy it is to submit documents and invoices through the app but before signing up, I read that most claims are processed in about 2 days. My very 1st claim took over a month to be completed. When I did call customer service, they were polite and said that ot could take up to 45 days to process claims. I didn't read that anywhere. Besides that, everything else seems to be doing fine. I also like the virtual vet option. Although the call in option wasn't working, I was still able to chat with someone, who was very helpful, through the app.
Insurer: Pets Best
By: T. Jones
Concerns about coverage reliability
Just wanted to let you know that after reading the reviews I will not be insuring my pets with your company. Too many valid-sounding complaints and all got basically the same generic response that you'd like more info---without any evidence of whether an issue was ever resolved. Sorry, too many warning signs to stay away. Your customer reviews on the BBB site rate you at 1.12 stars out of five with 43 complaints in the last three years. You need to improve your business. I will be sharing this feedback with Costco.
Insurer: Figo
By: Ed Herz
Prompt answer to my question and quick…
Prompt answer to my question and quick solution
Insurer: Pumpkin
By: customer
Absolute Best Pet Insurance!
I am so grateful I chose Healthy Paws for my dogs! They have both had medical issues and Healthy Paws has my back every time! It gives me great comfort knowing I can bring my dogs to the vet when they are sick. The claims are quick and easy and reimbursement is super quick! Don't hesitate to choose Healthy Paws!
Insurer: Healthy Paws
By: Daune
Fast, Easy, and Happy!
Signing up with Sonnet was fast, straightforward, and the best price I found. Haven’t made a claim (nor do I intend to!), but I can imagine the process is just as easy. So far loving my experience!
Insurer: Sonnet
By: Rebecca MMC
ASPCA is awesome!
ASPCA is a life saver!!! We have had their insurance for our dog since he was a puppy (about 3.5 years) and they have always had a super easy claim submission system, excellent reimbursements (for routine AND emergencies, but especially emergencies), and quick claim processing times. 10/10! :)
Insurer: ASPCA
By: Taylor
Sonnet Insurance
I haven't had to make any claims yet thankfully, but so far I've had no problems with setting up my quote and getting my insurance papers sent out it was quick and im very satisfied with sonnet I've already recommended them to others
Insurer: Sonnet
By: Dawsyn
We've just started with Sonnet
We've just started with Sonnet, however their prices were significantly better than my old insurance provider (whom I had been with for a decade, and couldn't/wouldn't match), but every interaction has been painless and efficient. Am loving them so far!
Insurer: Sonnet
By: James
Auto insurance made easy
Quick, simple process to get a quote and purchase auto insurance at a wonderfully affordable price/rate
Insurer: Sonnet
By: Michelle