219,190+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,190 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service experience
This review relates to exceptional customer service provided by Denise Ariale at Fetch. Denise was knowledgable, enthusiastic, friendly, and demonstrated empathy and flexibility when dealing with our situation. If only all customer service was like this!
Insurer: Fetch Canada
By: Tristan Cole
So far so good new customer so really…
So far so good new customer so really only have had a wellness an orthopedic vet visit. Did this as part of contract for embrace an my breeder plus needed to get DejaVu meet an in system with my veterinarian. Thumbs up so far we will be adding another dog soon as pups are due in a few months. Like that I get a 10% discount for adding another pet plus I got a military discount. So that tells me they care
Insurer: Embrace
By: Gil Youngblood
Easy process
This was my first time submitting a claim. I can't believe how easy it was through the Trupanion app. From submitting the claim to getting approved for payment was one week. Thank you for making a horrible situation end with a great result. I highly recommend Trupanion.
Insurer: Trupanion
By: Edna
Great and worth while
I have only had this insurance about a year through my job and it was the best decision i have ever made. It should not have taken me this long to get a plan. I have only had one misunderstanding with this plan it was solved in no time.
Insurer: MetLife
By: Keri ann
Their online forms are so easy to fill…
Their online forms are so easy to fill out, and they answer all of your questions and the price is certainly right and in the past I have used them before and they pay quickly without problems and they’re highly efficient so for me when I have problems with my baby doggy I don’t want problems with anything else they’re wonderful
Insurer: ASPCA
By: Marianne Vandermeer
I cannot be happier, excellent service!
I cannot be happier to have you as my Hanaa's health insurance prividers! All has been great since day one of coverage. Looking forward to continuing having a great experience!
Insurer: Pets Best
By: JUAN MOLINA
Overall pretty satisfied
Generally, have been quite happy with ASPCA pet insurance. They are good about reimbursing vet expenses - based on the plan I have for both dogs. You have to be aware of the type of plan you have and what it covers but they are pretty good about explaining. I submit through my vet, so it's very easy. I feel, like most retirees, it's a little pricey on a monthly basis but has certainly helped out in the long run.
Insurer: ASPCA
By: Robert(Bob)
It was easy and secure
It was easy and secure, I was able to access insurance on my time and not wait for business hours, which is difficult with shift work. The website design is straight forward and easy to navigate through.
Insurer: Sonnet
By: Amanda
Do not recommend wasting money
Do not recommend wasting money . Although customer service people were nice, they denied my claim on my kitty who needed a tumor removed . Why??! There were no preexisting conditions. They tout paying for cancer and it's treatments, but when it came time to pay they denied it, saying her unrelated pancreatitis that she had had the previous year was the reason they couldn't pay. She had elevated white cell count, from having had pancreatitis. So they denied any coverage at all. Again, I did like their customer service people when I called but it's useless in my opinion .. maybe only in the case of an emergency for your pet. The only reason I gave any stars is for good customer service. On top of all this they took forever to review my claim. What a waste again. Should have just paid on credit card like I had to do in the first place and saved the monthly premiums for this company. They did absolutely NOTHING to help me . 😠
Insurer: Embrace
By: Stacey M
The only reason i gave three stars is…
The only reason i gave three stars is that I signed up for ASPCA insurance three days ago and still have no policy number, or any information about how to handle claims. It makes me feel as though I sent my initial payment into thin air. This information should have come sooner.
Insurer: ASPCA
By: Annelieke Schauer