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Great and timely service
Recently had a very expensive situation with my little dog. Er surgery and 4 days in the hospital, you can imagine the bill. I sent it right over to Embrace and was refunded a significant amount of the bill. I am so grateful that i was smart enough to get insurance. If you are on the fence about getting this, in telling you to go for it
Insurer: Embrace
By: Patricia Kerton
Online cancellation is a lie.
We received a pet insurance premium increase letter in May 2024 that doubled the premium for our two bunnies. Naturally, that's a deal breaker for anyone and we went to cancel online, since that's a feature they offer. We canceled about a week or two before the renewal date. However, apparently you CAN'T CANCEL ONLINE, despite them having that function, as we still got charged. You have to CALL to cancel, apparently, and now we have to pay a pro-rated amount for insurance we never intended to use, because we got no confirmation or notice of our cancellation request being denied or not even going through. We only found out after the fact and when we reviewed our finances to find they snuck in that charge. You can't even delete your payment information online to prevent that from happening. Utterly abusive consumer experience and I'll NEVER use Nationwide again.
Insurer: Nationwide
By: Robert Mariazeta
Awesome listener and made me feel…
Awesome listener and made me feel reassured
Insurer: Trupanion
By: customer
BEWARE OF NATIONWIDE - THE WORST!!!
I have had problems with Nationwide ever since I first signed up five years ago. My Pom had to have a surgery first year on her vulva and they would not pay a dime. I should have changed then. Now four years later I submitted a claim, then paid deductible which was most of the claim. The vet wanted me to come back in a month for a checkup and I submitted claim and they charged me with deductible all over again! WHAT????? WHAT A SCAM!!!!!!
Insurer: Nationwide
By: Lindalane
Excellent experience with submitting my…
Excellent experience with submitting my first 2 claims for my dog who went into an Addisonian Crisis and had to stay at the ER for 2 days, as well as for a follow up check up with her normal vet. The only weird thing I've seen so far is that "taxes and fees" are excluded from covered amounts, which seem strange, but I plan to follow up with ManyPets for clarification on this.
Insurer: ManyPets
By: Nat
They were very polite and helpful
They were very polite and helpful, I do think they need to add things to the automatic answers,, I needed to cancel and i had to go thru several different ones to finally get to talk to someone in person, besides that they were fine...
Insurer: Fetch
By: Donna Rae Davidson
Easy claim process
Easy claim process, no hassle, great customer service.
Insurer: ManyPets
By: Tony Dickey
Great processing time and fair…
Great processing time and fair consideration.
Insurer: Embrace
By: ALEXIS
I have to dogs and have had MetLife for…
I have to dogs and have had MetLife for years . I sent in receipts and the amounts I spent and they claim it was out of the deadline for the claims . They said they tried to get hold of the people also for additional info with no response. I should be reimbursed for all my claims we’re talking about thousands of dollars !! More then over $3000 they only sent me $700 dollars and said they my main claims were denied because it was out of the to period . That was an excuse not to pay out my claim. I will be filing a lawsuit I have been paying for years . Over $200 a month .
Insurer: MetLife
By: Rosalind fowler
ins coverage not clear
i dislike that meds needed for condition are considered wellness not considered necessary did not know it was an option and now my expense
Insurer: Embrace
By: Arlene Bogart