154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,046 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,329 reviews
10,791 reviews
27,484 reviews
14,162 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
I’m glad we found this insurance and a…
I’m glad we found this insurance and a good rate at that.
Insurer: Fetch
By: Doreen phelan
To the Executive Leadership of Pets…
To the Executive Leadership of Pets Best, I am writing to express my extreme dissatisfaction with the service I have received regarding my claim for my pet, Hurley. It has been over a month since I filed the claim, and the lack of action from your claims department is unacceptable. Despite multiple communications with your managers, there has been no progress, leaving me in a dire financial situation that is now threatening to ruin my credit. I demand immediate action to expedite the processing of my claim. The continued delay is intolerable and reflects poorly on your company’s commitment to customer service and reliability. This situation has caused significant financial strain, and your inaction is completely inexcusable. I expect a resolution to this matter within 48 hours. If it is not addressed promptly, I will have no choice but to escalate this issue further through legal avenues and public platforms. Consider this your final notice. Sincerely, Carlos Guzman (dog dad of Hurley)
Insurer: Pets Best
By: Carlos Guzman
Ashley was awesome!!
I spoke with Ashley to get my new puppy added to my current dog’s policy. She was professional, kind, listened to what I was needing and knowledgeable of the policy guidelines and the extras that I was interested in purchasing on the policy. I love AKC pet insurance and their customer service!
Insurer: AKC
By: April P
Joshua listened to all my question
Joshua listened to all my question. He answered everything I needed to know. Didn’t make me feel pushed into anything. Really appreciated his help.
Insurer: Fetch
By: Linda Appleby
Quick processing time
Super user-friendly, quick processing time, and very easy to submit claims!! Love spot!
Insurer: Spot
By: Claudia Bracey
Terribly Difficult
If you submit an accident or illness claim, they make it terribly difficult to get it approved. They will request for all previous vet records, which is fair, but if they don't understand them in the slightest they will tell you that there are parts "missing" and they will be closing your claim. You'll then have to argue that things are not missing, and they'll simply reopen it. After that, if there is you're filing anything even remotely related to what your animal has experienced before, they will deny you. Your cat chipped a tooth in the past and now has problems with their gums? Pre-existing condition: denied. Your dog broke their back leg and now they broke their front leg? Pre-existing condition: denied. On top of that, they say that "if your animal goes 18 months without being seen or experiencing symptoms of a condition, it will be removed from the list of not-cover conditions". That's a lie, they don't do that. I'm still being denied claims despite it being years since certain conditions. Don't waist your time
Insurer: ManyPets
By: Person
Pet safety
Having the peace mind that your pet well secure
Insurer: Prudent Pet
By: GREGORY PARKER
It’s hard to put into words how a…
It’s hard to put into words how a company serves its customers, especially when communicating is difficult and time consuming. The employees were very friendly, but hampered by electronic glitches and time constraints. I appealed a decision not to deny my dogs treatment twice and they did finally reimburse me for the services to which I am grateful. There must be a better way to apply and process applications. Thank you very much for the opportunity to speak.
Insurer: Embrace
By: Jerry Skaggs
Excellent service
Excellent service, knowledge and friendly
Insurer: Prudent Pet
By: Maria
Happy customer
Great coverage, easy to submit claims and they are processed very quickly.
Insurer: Spot
By: Stephanie Hamm