216,984+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 216,984 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

216,984 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,791 reviews

4.9
Healthy Paws

11,077 reviews

4.9
Fetch

5,407 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,940 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified April 13, 2026

That Trupanion deals directly with my…

That Trupanion deals directly with my Vet is a great help.

Insurer: Trupanion

By: Prudence K

Verified April 13, 2026

agents are very helpful

agents are very helpful

Insurer: MetLife

By: Sandra Phelan

Verified April 13, 2026

Excellent Work

Very satisfied for the way that solve my questions and very good guidance on my questions.

Insurer: Nationwide

By: Karla Guevara

Verified April 13, 2026

Very easy to submit for reimbursement

Very easy to submit for reimbursement. It was very comforting knowing that most of my pets bill would be covered just wish they didn’t nit pick the stuff that I was charged for.

Insurer: Spot

By: Lina Mazzella

Verified April 13, 2026

The individual helping me initiate the…

The individual helping me initiate the insurance was incredibly helpful. Kathy has kindly assisted me with my claims issue. Staff is the key to customer satisfaction and business success. Terry Griffin

Insurer: Prudent Pet

By: terry.griffingmail.com

Verified April 13, 2026

Quick

Quick, easy, understandable

Insurer: MetLife

By: Cindy Rice

April 13, 2026

Would highly recommend not choosing this company

Would highly recommend choosing a different policy for your pet, company Will do everything possible to either have you do all the work for them or deny the claim. Maybe consider just putting the money you would spend on this policy every month into a separate savings account to have in case of pet emergency.

Insurer: Embrace

By: Shannon Wilson

April 13, 2026

Scammed out of $1300

FOR WHOEVER IS OPENING A NEW POLICY WITH METLIFE, PLEASE BE AWARE OF THEIR SCAM! I've had Metlife insurance for my first cat which has been fantastic for the last year that I've been with them - until recently, when I got my second cat and tried to open a new policy. Metlife quietly removed the original plan that I was familiar with (apparently known as "standard wellness") and only offered me two new plans: preventative 365 and 575. This information was not relayed to me as I was purchasing through my company's portal, so my only two options were this 365 or 575 plan. NEITHER OF THESE PLANS actually cover what they say they cover. Spay/neuter and annual dental cleaning is only covered up to a maximum of $100 FLAT instead of the 80% reimbursement. I pay the same monthly premium for both of my cats, yet one cat has full coverage with 80% reimbursement while the other has a hard reimbursement at $100. How is this not a scam? I had initially called in to request the same policy as my first cat but I was not aware of the terminology change, nor did Metlife offer the "standard wellness" to me. Metlife was unwilling to help me on this at all. Even more insulting is that they investigated themselves and found themselves to be free of blame, even though my rep confirmed they had removed the option from my end so that the only way a customer could get the standard policy was to call in and specifically ask for it. If you don't know about the plan's name, you can't even ask for it. I am now out of $1300 for a procedure that would have been covered under the standard plan. Needless to say I cancelled with Metlife and I hope no one else suffers from the same situation. I used to promote Metlife to friends and colleagues, but now I've changed my view completely. What a shame.

Insurer: MetLife

By: Steven

Useful
Verified April 13, 2026

Agent I spoke with was very helpful and…

Agent I spoke with was very helpful and knologiable,was able to answer all of my questions. I would recommend Nation Wide to anyone looking to get pet insurance.

Insurer: Nationwide

By: customerJohn Gerosa

Verified April 13, 2026

Simple

Simple, easy, fast. terms clear

Insurer: MetLife

By: SHEA HUMPHREY

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