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Pet parents across the U.S. and Canada have left over 219,106 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Been with Fetch for 6 years and 5 dogs
They have paid all claims. Support and sales are polite and well educated. If you are okay with the cost of dog health insurance, then this is a good company to go with. I did some digging, and the cost is similar across different insurance companies when you compare apples to apples. The one thing to keep in mind, and this is across all companies, is that whatever conditions were treated under one policy will become pre-conditions with a different underwriter. So effectively you are choosing an insurer for the duration as the other companies will not provide coverage for anything related to past claims which took place under a different one. Another lesser-known fact is that once you decrease the level of coverage you cannot increase it. So if you have unlimited 90% refund and change it to 10K 80%, you will not be able to go back. Additionally, premiums rise with veterinary costs and with the age of your pet. I'm told it is based on breed, dog's age, geographic area, and claims in that area (not the history of your particular dog). Fetch has discounts if you have no claims in the previous year, or in the previous 2 years. The discount is substantial. All companies, as far as I can tell are about the same regarding these things. We have had Fetch for 6-7 years for different pets.
Insurer: Fetch
By: Ed Hoo
excellent company
This company is true to its' word. After my deductible, they have paid 90% of my young dog's oncology and vet bills. I would never have been able to afford this treatment. They answer all calls promptly and with a satisfying answer. Claims process is easy and reimbursement is quick! I HIGHLY recommend them
Insurer: Pets Best
By: Sharon
Great claims experience and good rates.
We've been with Sonnet for contents and auto insurance for a while now and the rates have always been reasonable. I do shop around for rates every year just to make sure we are not out of line and I've found that the rates are usually in line with other reputable providers. I have found the auto claims experience excellent, and we have not had any issues with them covering things that needed to be covered.
Insurer: Sonnet
By: S Li
Well I'm not good with computers with…
Well I'm not good with computers with the assistance I received made it simple and I appreciate it.
Insurer: Figo
By: Paul
Pets Best is the best!
Pets Best has been there for me with every step of the way. My boy has eye problems and needs medication. Pets Best is quick with reimbursements!
Insurer: Pets Best
By: Kim
Customer service is always fantastic
Customer service is always fantastic! The in app messaging to vets is a life saver for minor issues! The app overall is very user friendly and it’s easy to upload claims.
Insurer: Figo
By: Katie K
Fetch honors the text of the insurance…
Fetch honors the text of the insurance agreement in a timely and courteous fashion. Early in our coverage agreement I made a $1,500 claim. There was no hassle, no questions asked. They processed the claim in less than two weeks and deposited the money. I have made several claims over the first five month of adopting our puppy and Fetch has stood by the word of the contract without exception with every claim submission - and each was followed up with excellent communication until the claim was settled. I am highly satisfied with Fetch. Stephen Downing Long Beach , CA
Insurer: Fetch
By: Stephen Downing
Easy to submit a claim.
Easy to submit a claim. Text messages and emails regarding status of claim very helpful.
Insurer: Fetch Canada
By: CP
Fetch has not let us down!
Fetch has been a great investment for our German Shepherd mix. I would highly recommend starting with Fetch while your dog is at a young age. Thanks for all of the help thus far, and in the future!
Insurer: Fetch Canada
By: J mc