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Super easy to submit and very quick…
Super easy to submit and very quick claim approval and reimbursement.
Insurer: Pumpkin
By: customer
So far not impressed
So far not impressed, at all. Submitted first invoice and nothing in over 2 weeks. All of your marketing material, I have screenshots, says, "Get paid back in as little as 2 days for approved claims with direct deposit". You are not living up to this claim. This is why and what gets companies sued, false claims. VERY VERY false claim. Will be looking elsewhere for coverage at this point. Replying to Fetchpet reply - It has been 20 days since I made the claim and provided every single piece of information your people kept requesting. There is LITERALLY no other information to provide as the pet is a rescue, you have her rescue records and the vet records for the year she has been with us and they were all submitted with the invoice. Still want to say you are living up to your advertised claims?
Insurer: Fetch
By: JC Wisor
Great experience
Good customer service, easy to file a claim, and reasonably fast reimbursement. The process is very smooth, and it seems like it covers a LOT.
Insurer: Pumpkin
By: Travis
Better off with a savings account
I'm honestly considering cancelling my policy. My monthly cost was originally only $46 and it went up to $56. The only claim I've ever sent in was denied because apparently I didn't spend enough money. So I'm paying all of this money to this company and the one time I actually use their service I get denied? If I would have put my monthly payment into a savings account, I would have been able to pay my dog's vet bill 3 times over. But now instead of that money being in MY pocket, it's gone AND I had to pay a surprise $500 vet bill out of pocket...... feels like I'm being scammed not gonna lie. My advice to anyone thinking about pet insurance: just open a savings account.
Insurer: Trupanion
By: Jordan Price
So far so good
Very easy to upload documents. Quick reimbursement. Happy so far!
Insurer: Spot
By: Jennifer Wright
Easy to file claims and get re-imbursed.
Easy to file claims and get re-imbursed.
Insurer: Embrace
By: amanda
It’s great till you have a claim…
I do not like your claims person handing my first claim on arrow. I gave all the records the breeder had from Feb 27 his birthday to June 7 my “get him” day. Puppies do not have much more than a shot record and a simple write up they are I good health if they are. And arrow was and is. I took him immediately for an exam 3 days after getting him and he was in perfect health. i sent in those exam notes and all soap notes it’s well. You paid this routine claim. Then I sent in all of the emergency claim medical records including x-rays and soap notes from the non-routine claim. You refuse to pay this claim bc you want health records that you already have and records that do not and can ever exists. I have acted in good faith. You have not. I wish I’d never heard of you. I’ve had 4 puppies with the same exact medical records coming from the breeder and never had a problem with other insurance companies. I need you to do the right thing and pay my emergency claim as I have provided all the records from that and all of his medical records en todo again. I have fulfilled every obligation yet you ask for things no one would have. Like you are looking or any reason not to pay a claim I have coverage for. Looks like a bit of “false advertising” to me. I am paying for coverage and providing all there is medical record wise in good faith. This claims person seems to either not know how to do their job or they think we have meticulous volumes records on healthy puppies before we get them. It’s like the only way I’d get emergency coverage is if I’d bred Arrow myself. Which is nuts. I have called and been assured everything is fine and you have all you need. Then I get more nasty grams asking for things you have or don’t exist. It’s like a bad movie.
Insurer: Spot
By: Steven
Helpful & Fast Responses
The team has been very helpful in navigating the pet insurance experience. Super-fast with processing claims, too!
Insurer: Pumpkin
By: Rosie’s Dad