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A Way to Better Enrollment
Enrollment went well when I called in and spoke with a live person. Many challenges trying to enroll going through my cell phone. Technology needs to work whether computer or cell phone. Much prefer dealing with a real live person who cares.
Insurer: Trupanion
By: Wendy
Compassionate Team
I have had MetLife for my dog for years. Unfortunately, he recently fell ill suddenly and passed away. The claim process was very easy. Every time I spoke to someone, they were very kind, compassionate, and explained the claim process thoroughly. I received reimbursement according to my plan without issue. I would recommend and use this carrier for pet insurance in the future!
Insurer: MetLife
By: Giselle
I sent medical notes and invoice on…6/24/2024
I sent medical notes and invoice on 6/24/2024. Received a text stating they were received.. then on 7/10/2024 I received an email that I needed to send them again, due to not receiving them that's was my 2nd issue with Fetch im paying more for wellness I expect to receive what I am suppose to receive and in a timely fashion . the first was that I was one day earlier to vet then when policy went into effect i was not aware there was a start date hold that would start one day later after signing up with vet appt. Was 5/29/2024 I signed up with fetch on 5/29/2024. So invoice was denied any wellness amount that should have been applied If I had known this was the case... I would have cancelled the vets appt till later. Customer service rep I spoke to calmed me to stay in for the second visit and fetch will apply whats owed. I had even signed up for direct payments into bank Acct.
Insurer: Fetch
By: Rose Dufault
My claim was quickly approved.
I provided all the records that were needed and they approved my claim in just 4 days. I am so grateful to ManyPets and very happy I bought this insurance. My dog is no longer in pain and neither am I for this expensive surgery. Thank you ManyPets!
Insurer: ManyPets
By: Anonymous
Knox's Surgery
My little pup Knox recently hurt his knee. We had taken out Spot pet insurance on him as a puppy so we filed the claim first for the visit to the orthopedic doctor to get it checked and that visit was applied to our deductible. The advice of the orthopedic doctor was for surgery so a time was planed the surgery was done on a Monday filed the claim on Thursday with all information required and claim was paid on following Tuesday. Payment was direct deposit to our bank account. I would highly recommend Spot insurance, claim was easy to fill out and Payment was fast and accurate. Thank you Spot insurance for making this process fast and easy so I could take care of my fur baby.
Insurer: Spot
By: Susan Jackson
Ver efficient kept…
My claims were filed I was kept informed the whole time, and they were settled very quickly
Insurer: Fetch
By: Patricia
Ease of claim reporting
Ease of claim reporting
Insurer: Spot
By: Francine Walsh
The entire process of filing a claim to…
The entire process of filing a claim to being reimbursed was so quick and easy. I’m beyond thrilled we chose Spot Insurance for our dog.
Insurer: Spot
By: Lauren V
Absolutely the best customer service…
Absolutely the best customer service The young lady was courteous, knowledgeable, understanding of my needs and able to give me all the information I needed and helped me to know I was making the right decision. My current pet Insurance (Fetch) was up for renewal and price was raised to $117.00 monthly way too much for a Senior citizen. This young lady found me a great plan for Cinnamon (my dog) for almost half that price. I am very pleased and wish I had her name She deserves some praise for Her excellent Custome Service, kindness & compassion ❤️. Nancy Rice 👋
Insurer: Prudent Pet
By: ricenanlougmail.com
Was guided to Embrace by USAA and have…
Was guided to Embrace by USAA and have been very happy with the entire process and response to claims submitted. Consistently quick and accurate.
Insurer: Embrace
By: Jon Piper